Recent reviews shared by hotel guests
The room was spotless and smoke-free, and the staff were especially welcoming and polite. Breakfast was included at a reasonable price. There’s limited free parking, available on a first-come basis, and reception is on the fourth floor. I was happy with my stay and would recommend it.
It’s a handy location, less than five minutes by taxi from Yonezawa station. The room is a little small, but all the staff were keen to help with anything.
A nice place for a business trip. If you’re looking for it, the hotel is on floors 4 through 9.
Good.
The public bath had a sauna, which made it a nice place to unwind. Breakfast was also excellent, especially the Yamagata specialty imojiru, or taro soup. The rooms felt a little dated, but they were clean and I was satisfied with them. My main disappointment was one woman at the front desk, wearing glasses and perhaps in her 40s or 50s. When I asked about something I didn’t understand, her response felt condescending and unpleasant. I found it unacceptable, and can imagine some guests might complain. I’d rather not see her again, and she left me with a very bad impression. The other staff were genuinely kind and polite, which made that experience all the more disappointing. I’d still recommend the hotel, but wanted to mention this.
Explore attractions, restaurants and transport around the hotel
483 m 6 min walk
1.6 km 20 min walk
564 m 7 min walk
19 m 1 min walk
Important conditions for your stay