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Smoke-freeFamily friendly

About this property

Here, you’ll be enjoying yourself all the time. Resort "Neptune Beach Resort" is located in Mombasa. This resort is located in 11 km from the city center. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Bamburi Beach. Location Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna and a spa center. Sports fans will be able to enjoy a table tennis area and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a library and a ping-pong area. Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a conference hall. Children will be happy, there is a playroom for them. The tour assistance desk of the resort will help you book an excursion. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the resort. For example, a laundry, dry cleaning, ironing, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English, German and French. At the resort In the room, for you, there is a shower and a TV. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Swimming pool
Spa & wellness
Free WiFi
Restaurant
Beach access
ParkingFree

Good to know

Check-in
From 14:00
Check-out
Until 12:00
Breakfast
Available
Reception
24/7
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
German, English, French +1
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Standard Double room with balcony and with view

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • balcony
  • fan
  • fridge
  • hairdryer
  • mosquito
  • private-bathroom
  • shower
  • tea
  • telephone
  • tv
  • with-view
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Standard room with balcony

  • Private bathroom
  • air-conditioning
  • balcony
  • desk
  • fan
  • hairdryer
  • private-bathroom
  • safe
  • shower
  • tea
  • tea-or-coffee
  • towels
  • tv
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Superior room oceanfront

  • Private bathroom
  • air-conditioning
  • balcony
  • desk
  • fan
  • hairdryer
  • private-bathroom
  • safe
  • shower
  • tea
  • tea-or-coffee
  • telephone
  • towels
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Standard Suite

  • Private bathroom
  • balcony
  • bathrobe
  • desk
  • hairdryer
  • iron
  • mirror
  • private-bathroom
  • safe
  • slippers
  • telephone
  • toiletries
  • towels
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.4/10
Very Good
1213 reviews

Vera K.

8/10

The resort itself is lovely, but the beach frontage could use better cleaning. We booked all-inclusive, as we expected from the Neptune hotels on the coast, and were disappointed to be served à la carte instead. With a child in the middle-age range, a buffet was the easier option, which is why I chose this place. When I asked about the change, nobody gave me a clear explanation. I stayed for my two days and left without getting what I had paid for.

Benjamin K.

10/10

The food was the highlight for me, with a big selection every day, and there’s a lovely beach right outside. Customer service was amazing, and there were lots of activities and games as well as a nice pool. Thanks for taking such good care of us. Please get the elevator fixed, though.

Pauline W.

10/10

Just got back from a lovely vacation, a 10/10 stay. Ibrahim, Hassan at the Paradise pool bar, the animation team, and Alfredo at the Village Pool bar all helped make the time so good. They made sure we had the best time, and it was CHOICE.

Áron K.

10/10

The ocean view from our room was beautiful, and the food was delicious. The rooms were kept very clean, and the staff were the friendliest we’ve ever met. I felt like part of the family instead of just a guest. Great value for the price, and an unforgettable stay.

Amenities

Everything available at this property

109 Facilities

General Services

64 available
  • Shopping on site
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke Free Property
  • Security guard
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Outdoor furniture
  • Room service
  • Mosquito net
  • Ironing
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Luggage storage
  • Wake Up Service
  • Telephone
  • Cafe
  • Airport transportation
  • Tour assistance
  • Library
  • Billiards
  • Nightclub
  • Fishing
  • Sun Deck
  • Ping Pong
  • Year of construction
  • Year of most recent renovation
  • Number of floors (main building)
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Key Collection
  • Check In Hour
  • Check Out Hour
  • Laundry service
  • Multilingual staff
  • 24 Hour Security
  • Bellboy service
  • Hotel safe
  • Lift access
  • Shop
  • Concierge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Café
  • Non Smoking Area
  • Smoking area
  • Banquet hall
  • Projector
  • Photocopier
  • Audio Visual Equipment Rental
  • Hairdressing salon
  • All inclusive

Accessibility

1 available
  • Accessibility features

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

4 available
  • Parking
  • Parking nearby
  • Car park
  • Secure parking

Meals

10 available
  • Bar
  • Coffee/tea for guests
  • Restaurant
  • Snack bar
  • Kitchen
  • Kettle
  • Poolside snack bar
  • Breakfast
  • Breakfast buffet
  • Breakfast and lunch

Business Services

3 available
  • Conference room
  • Meeting room
  • Business centre

Recreation & Wellness

1 available
  • Massage

Pool and beach

10 available
  • Swimming pool
  • Indoor Pool
  • Outdoor pool
  • Beach/pool towels
  • Public beach
  • Private pool
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Children’s swimming area
  • Sun loungers

Children

2 available
  • Babysitting service
  • Kids’ club

Room Amenities

8 available
  • Family room
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Toiletries
  • Towels and bed linen

Languages

4 available
  • German
  • English
  • French
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Bamburi Mwisho

4.8 km

Closest Airport Moi International Airport

16.3 km

Top attraction nearbyButterfly Pavilion

632 m 8 min walk

Dining nearby 20 Restaurants

66 m 1 min walk

Attractions

20
  • Butterfly Pavilion632 m 8 min walk
  • BRISON TOUR & SAFARIS2.0 km 25 min walk
  • Haller Park - Butterfly Pavilion2.7 km 34 min walk
  • Haller Park4.0 km
  • Mtwapa Beach4.0 km

Restaurants

20
  • Uswazi TAKE AWAY66 m 1 min walk
  • Imani Dhow96 m 1 min walk
  • Mombasa Sai Resort294 m 4 min walk
  • Ilcovo Bamburi359 m 4 min walk
  • Skipper's Deck362 m 5 min walk

Transit

20
  • Moi International AirportAirport16.3 km
  • Bamburi MwishoBus4.8 km
  • Mtwapa Weigh BridgeBus5.2 km
  • BomboluluBus6.2 km
  • Kisimani Bus stage.Bus6.6 km
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 00:00Front desk timing
Check-out12:00Departure timing