Neptune Beach Resort
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, English, French +1
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Standard Double room with balcony and with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- fan
- fridge
- hairdryer
- mosquito
- private-bathroom
- shower
- tea
- telephone
- tv
- with-view
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1 / 5 Standard room with balcony
- Private bathroom
- air-conditioning
- balcony
- desk
- fan
- hairdryer
- private-bathroom
- safe
- shower
- tea
- tea-or-coffee
- towels
- tv
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1 / 5 Superior room oceanfront
- Private bathroom
- air-conditioning
- balcony
- desk
- fan
- hairdryer
- private-bathroom
- safe
- shower
- tea
- tea-or-coffee
- telephone
- towels
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1 / 4 Standard Suite
- Private bathroom
- balcony
- bathrobe
- desk
- hairdryer
- iron
- mirror
- private-bathroom
- safe
- slippers
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Rose A.
The staff made the place feel like visiting family, and there was always something fun happening, from cooking and coconut shows to aerobics and games. I especially appreciated how closely the pool guard watched my 4-year-old. When she wandered toward the beach on her own, a cleaner followed to check who she was with. The rooms stayed clean and cool, and the food was fresh, if nothing too fancy. We really enjoyed our four days. The location is excellent.

Vera K.
The resort itself is lovely, but the beach frontage could use better cleaning. We booked all-inclusive, as we expected from the Neptune hotels on the coast, and were disappointed to be served à la carte instead. With a child in the middle-age range, a buffet was the easier option, which is why I chose this place. When I asked about the change, nobody gave me a clear explanation. I stayed for my two days and left without getting what I had paid for.
Benjamin K.
The food was the highlight for me, with a big selection every day, and there’s a lovely beach right outside. Customer service was amazing, and there were lots of activities and games as well as a nice pool. Thanks for taking such good care of us. Please get the elevator fixed, though.
Pauline W.
Just got back from a lovely vacation, a 10/10 stay. Ibrahim, Hassan at the Paradise pool bar, the animation team, and Alfredo at the Village Pool bar all helped make the time so good. They made sure we had the best time, and it was CHOICE.
Áron K.
The ocean view from our room was beautiful, and the food was delicious. The rooms were kept very clean, and the staff were the friendliest we’ve ever met. I felt like part of the family instead of just a guest. Great value for the price, and an unforgettable stay.
Amenities
Everything available at this property
General Services
64 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Room service
- Mosquito net
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Cafe
- Airport transportation
- Tour assistance
- Library
- Billiards
- Nightclub
- Fishing
- Sun Deck
- Ping Pong
- Year of construction
- Year of most recent renovation
- Number of floors (main building)
- hotel
- American Express
- MasterCard
- Visa
- Key Collection
- Check In Hour
- Check Out Hour
- Laundry service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Hotel safe
- Lift access
- Shop
- Concierge
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Café
- Non Smoking Area
- Smoking area
- Banquet hall
- Projector
- Photocopier
- Audio Visual Equipment Rental
- Hairdressing salon
- All inclusive
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Car park
- Secure parking
Meals
10 available- Bar
- Coffee/tea for guests
- Restaurant
- Snack bar
- Kitchen
- Kettle
- Poolside snack bar
- Breakfast
- Breakfast buffet
- Breakfast and lunch
Business Services
3 available- Conference room
- Meeting room
- Business centre
Recreation & Wellness
1 available- Massage
Pool and beach
10 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach/pool towels
- Public beach
- Private pool
- Indoor freshwater pool
- Outdoor freshwater pool
- Children’s swimming area
- Sun loungers
Children
2 available- Babysitting service
- Kids’ club
Room Amenities
8 available- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
- Towels and bed linen
Languages
4 available- German
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
4.8 km
16.3 km
632 m 8 min walk
66 m 1 min walk
Attractions
20- Butterfly Pavilion632 m 8 min walk
- BRISON TOUR & SAFARIS2.0 km 25 min walk
- Haller Park - Butterfly Pavilion2.7 km 34 min walk
- Haller Park4.0 km
- Mtwapa Beach4.0 km
Restaurants
20- Uswazi TAKE AWAY66 m 1 min walk
- Imani Dhow96 m 1 min walk
- Mombasa Sai Resort294 m 4 min walk
- Ilcovo Bamburi359 m 4 min walk
- Skipper's Deck362 m 5 min walk
Transit
20- Moi International AirportAirport16.3 km
- Bamburi MwishoBus4.8 km
- Mtwapa Weigh BridgeBus5.2 km
- BomboluluBus6.2 km
- Kisimani Bus stage.Bus6.6 km

Stay rules
Important conditions for your stay