Cloud 9 Bungalows
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 00:00
- Check-out
- Until 11:00
- Luggage storage
- Available
- Languages
- Russian, English, Italian
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Arvind M.
The place looks quite nice, but it never felt welcoming, and the management didn't make sure we were comfortable. On arrival we waited about 20 minutes with nobody at reception. Our bungalow felt a bit cramped, the toilet was just so-so, and there was no air conditioning. That afternoon the fan stopped working. The manager told us to use a table fan for the night and said she'd fix it the next day. We were paying $50 a night, so that wasn't what we expected. When I asked about it the following evening, she'd forgotten, and didn't apologize. We spent another night in stifling heat, and couldn't open the balcony door because of mosquitoes. There were several other small things that added up to a really bad stay. They insisted we pay before we even went into the room, so leaving and getting our money back wasn't an option. The staff seemed very unprofessional. There were about four family members working there, but it didn't feel like a warm family business or a well-run professional place. I can't recommend it.

Benjamin A.
The view really is fantastic. The bungalows are quaint, too. That's the good part. The rooms weren't very clean. The sheets and towels were clean, but the fan had a thick coating of dust and there were cobwebs all over. The electric instant-hot-water shower worked okay, though the buildup around it looked like a wasp nest. The property is getting run down: a handrail came off when one of the kids leaned on it, other rails were missing, and menu pages had been used to patch holes in the thatched roofs. The advertised extras didn't live up to the descriptions. Breakfast was basically a breeze, the bar had nothing to drink, and the menu was hard to read, partly because pages had gone into roof repairs. The family-friendly claim was also questionable, given the dehydration and risk of falling through a fence. I'm being sarcastic, but the place didn't feel safe. There was one woman who seemed to be running everything. She looked continually puzzled that guests were there. Our booking for five had been made well in advance, yet she seemed surprised when we arrived, and there were just two 500 ml bottles of water for us. Asking for a couple more got the same surprised look. The kids also seemed to have been bitten by bed bugs. The area around it can be noisy, with nightlife going until around 4 a.m. on a Wednesday. That's useful if you're looking for nightlife, but families wanting a decent night's sleep may find a better option. The noise didn't affect my rating, though it is worth knowing. The place was rated 2.5 stars, so I wasn't expecting much.
Jon P.
Cloud 9 was a lovely place to stay, and the location made getting around easy. The food was lovely and the customer service was great. Five stars doesn't feel like enough.
Quynh N.
The bungalows are decent and have the basics you need. Be prepared for lots of stairs since it's in cloud 9. Tell your driver to use the other route for drop-off, not serendipity Blvd!
Shane T.
Really liked this little hideaway, with its wave-sounding bungalows and nice balconies. There's a local bar nearby that can get a bit loud sometimes, but it's still a great spot.
Amenities
Everything available at this property
General Services
27 available- Ticket assistance
- Express Check In/Check Out
- Garden
- Terrace
- Private Check In/Check Out
- Outdoor furniture
- Bridal suite
- Locker
- Linens
- Mosquito net
- Safe Deposit Box
- Concierge services
- Luggage storage
- Transfer services
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Hiking
- Picnic area
- Fishing
- Sun Deck
- Garage
- Darts
- Snorkelling
- Yoga
- Family/Kid Friendly
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
4 available- Bar
- Restaurant
- Snack bar
- Bottled water
Recreation & Wellness
1 available- Massage
Pool and beach
4 available- Beach facilities
- Private beach
- Beach/pool towels
- Next to the beach
Sports
1 available- Water sport facilities
Room Amenities
4 available- Family room
- Shower/Bathtub
- Shower
- Toiletries
Languages
3 available- Russian
- English
- Italian
What's nearby
Explore attractions, restaurants and transport around the hotel
428 m 5 min walk
13.1 km
729 m 9 min walk
204 m 3 min walk
Attractions
20- 御花园选妃中心729 m 9 min walk
- Beautiful Bays Statue780 m 10 min walk
- Phsar Leu Market2.2 km 27 min walk
- Wat Leu3.2 km
- ឆ្នេរលំហែកាយ3.5 km
Restaurants
20- Japanese soup noodles Ajito (麺屋あじと)204 m 3 min walk
- Yasmine Restaurant233 m 3 min walk
- La Vogue Sky Restaurant257 m 3 min walk
- I'M Coffee265 m 3 min walk
- Café Tiem Chas265 m 3 min walk
Transit
20- សីហនុអន្តរជាតិព្រ លាន យន្តហោះAirport13.1 km
- Giant Ibis Bus Stop - As At 27th Dec 19Bus428 m 5 min walk
- Golden Bayon BusBus644 m 8 min walk
- CTT BusstationBus804 m 10 min walk
- Bus to KampotBus1.1 km 14 min walk

Stay rules
Important conditions for your stay