Koi Resort Saint Kitts, Curio Collection by Hilton
About this property
Here, you won’t puzzle over the place to go as everything you need is close by. Resort "Koi Resort Saint Kitts, Curio Collection by Hilton" is located in Basseterre. This resort is located in 3 km from the city center.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
Rooms
Reference price
1 Bedroom Double Suite Seaside
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
Double room Mountain View
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
- workstation
1 / 6 Twin room Seaside
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
Koi Penthouse
- Private bathroom
- private-bathroom
- workstation
Guest reviews
Recent reviews shared by hotel guests
The restaurant was the best part of my stay. The food was delicious, and the team, including the Chef and Director of Food & Beverage, were warm, attentive, and genuinely made an effort to give me a pleasant experience. Cha’rise and Roshawn especially left a wonderful impression. I’d gladly return to eat there, but I wouldn’t stay at the resort again unless front office service and housekeeping improve noticeably. Before arriving, I’d booked transfers, but they hadn’t been arranged when I got there. The front office agent kept correcting my use of “transfers” to “transport” in a way that felt rude and unnecessary. After I spoke with the Front Office Manager, the hotel covered the transfer cost, which I appreciated. Still, for a Curio Collection by Hilton property, I expected a higher standard. The resort has potential, but several areas need work. The front office team needs significant training. Some staff couldn’t explain charges on my card, and when I called the desk for information, I was put on hold for as long as 10 minutes more than once. During one call, I hung up after nobody came back to the line. The agent apologized when I called again, but the poor follow-through and disorganization were unacceptable. My room also wasn’t properly cleaned before I arrived: there was hair left on the floor from a previous guest, and visible mold in the mini fridge. Cleanliness is basic, so that was disappointing. I’d rate the stay three stars.
Having a car made getting around the island much easier. It’s a big place, and seeing things without driving would mean taking taxis everywhere, which gets expensive. At the hotel, the pool beside the beach was nice, and breakfast was good. V was a great server, and the salmon we had on several evenings was delicious. We even complimented chef Sanjay on it, he’s really talented. The rooms are great, and I think they all have balconies with ocean views. I’d read complaints about the beach, but I don’t really get them. Walk to the right and you can follow the beach by the golf course, like lots of locals do.
The garden setting is very peaceful, with nature all around, so it seems well suited to a quiet vacation. The hotel is lovely and recently renovated, but there isn’t a usable beach, though there is a free shuttle to nearby beaches. Edris in the dining room was very pleasant, and Kimberly and Keneshia were at the front desk.
I’d recommend this hotel to anyone looking for a calm, decent place to relax, listen to the sea, and daydream. I spent almost three weeks at Koi Saint kitts and know several hotels on the island. This is the quietest and cleanest I know. The restaurant team were friendly and professional, and the food was fresh, including the fruit and vegetables. I’m very grateful to chefs Sanjay and Mr Rajath, and to all the restaurant staff. For special requirements, just speak with Mr Vipin, the sales manager.
The first couple of days were fine. The restaurant service was slow, though the people there were great, and the front desk was welcoming. Getting to a beach where we could actually swim cost us more in taxis than the hotel, since the location is far from everything. On day three, housekeeping never came. Overnight on day four, the smoke alarm woke us several times. We found water all over the bathroom floor and outside it. Housekeeping had come, but only made the bed. They didn’t change the sheets or clean the tub or shower, and the sand we’d tracked in was still there after four days. Later, we came back to a cockroach in the room. The hotel could only offer another room. They gave us no other accommodation and said a manager would email “sometime next week.” I understand the cockroach wasn’t their fault, but after the hundreds we spent on food, even a discount, given that continental breakfast was $20, or some other gesture would have helped. We stayed about four days and won’t be back.
Amenities
Everything available at this property
General Services
60 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Security guard
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Fire Extinguisher
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Airport transportation
- Tour assistance
- Nightclub
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- Key Collection
- Check In Hour
- Check Out Hour
- Late Check Out
- Laundry service
- Launderette
- Day Care Centre
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Newspapers
- Luggage room
- Printer
- Audio Visual Equipment Rental
- Casino
- Hot tub
- Non Smoking Establishment
- Jet ski
- Diving
- Sailing
- Horse riding
- Billiards
- Putting green
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
3 available- Free Wi Fi
- Internet
- Wired Internet
Parking
1 available- Free parking
Meals
5 available- Bar
- Breakfast
- Restaurant
- Vending machine
- Poolside snack bar
Business Services
7 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Fax
Recreation & Wellness
4 available- Massage
- Spa
- First Aid Kit
- Spa centre
Pool and beach
5 available- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Private beach
- Private beach area
Sports
5 available- Golf course
- Fitness facilities
- Gym
- Fitness
- Golf practice facility
Children
2 available- Babysitting and childcare
- Babysitting service
Pets
2 available- Pets allowed (under 5 kg) (surcharge)
- Small pets allowed (under 5 kg)
Room Amenities
3 available- TV
- Hairdryer
- Alarm clock
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
2.0 km 26 min walk
2.1 km 27 min walk
2.0 km 26 min walk
1.6 km 20 min walk
Attractions
20- St. Kitts Scenic Railway2.0 km 26 min walk
- ExploreMoreSKN2.7 km 34 min walk
- Dolphin Explorer St Kitts2.9 km 37 min walk
- Frigate Bay3.0 km
- The strip3.1 km
Restaurants
20- Karma | Asian Cuisine | Indian/Chinese/Thai1.6 km 20 min walk
- Creole Restaurant and Bar-skb1.7 km 21 min walk
- Island Roasters1.9 km 24 min walk
- Bobsy's Super Wings N Tings1.9 km 24 min walk
- Arwee Sushi1.9 km 24 min walk
Transit
20- Robert L. Bradshaw International AirportAirport2.7 km
- Vance W. Amory International AirportAirport15.8 km
- NeedsmustTrain2.0 km 26 min walk
- Bird Rock RoadBus2.1 km 27 min walk
- SandraBus2.4 km 30 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required
Hotel information
- Total rooms
- 102
- Floors
- 5
- Year built
- 2019
Electricity
- Voltage
- 230 V
- Frequency
- 60 Hz
- Socket types
- D, G
