AVA Hotel Seomyeon

My family and I chose to leave and book another hotel, even though it meant losing the cost of this booking. The room had a very strong smell, and when we checked the bathroom, we found black mold. The front desk said there was nothing they could do and no other room available. We sent Expedia photos and video, but were told we couldn't get a refund. After leaving, we looked through more reviews and found many reports of rodents, cockroaches, and mold. There were also signs saying nobody under 18 could stay alone, so I wondered if it was a love hotel or if something else was going on. We checked in but couldn't stay. I have more photos, but I think you get the picture.

The location is really good, and even though the rooms feel a bit old and worn, especially the bathroom, the hotel still seemed clean.

You can't tell where to hang a towel or clothes in the bathroom, since there's no shelf or hook at all. Putting them on the tub edge just means they'll get soaked. Housekeeping also seemed inconsistent: our amenity tray was half empty on arrival, there was only one bath towel, and the indoor slippers felt a little sticky barefoot, as if they hadn't been sanitized. It doesn't seem like there's an SOP. These are easy things for management to fix and would make the stay much better. The hotel is very cheap and convenient, about a five-minute walk from the subway exit.

Shopping is close by, and there are plenty of restaurants around the hotel. The subway is also nearby, making it easy to get around, though the hotel is far from Busan. Staff didn't smile or offer explanations. The room rate felt quite expensive, and the pool has set opening and closing times.