Sora K.
The spa tub was surprisingly roomy, which was the one thing I liked about it. But everything else was a letdown. The floor felt gritty as soon as I took off my socks, and I was left wondering whether anyone had cleaned at all. They did provide disposable shampoo, conditioner, and body wash, but long-haired women should bring their own. For the dog fee, there was just one bowl and not a single pee pad. I brought two Toy Poodles for a 2-night, 3-day stay. They charged 20,000 won per dog per night, or 40,000 won per day, and still took the full 80,000 won in cash without knocking off even 1,000 won for consecutive nights. The total was 278,000 won for two nights, which is a lot of money. With a suitcase, a bundle, and both dogs, I had to haul everything up to the third floor because there was no elevator. The next morning I tried making the scorched rice I'd brought, but the pot was in awful shape. It looked like nobody was keeping up the place. When I went for a towel, three staff were eating together and talking loudly enough for me to hear, asking whether I thought this was a hotel. I wondered if they'd heard me complain about the stairs. On checkout day I also had to carry all the plastic bottles down from the third floor and sort them for recycling on the first. Please get the cleaning and hygiene right before calling this a hotel. I still can't believe they gathered there in front of the guests like that. Do they have no common sense?
