samir H.
The AC was broken, the bed was horrible, and we couldn't get room service. We asked for a room with a carpet and they changed rooms quickly, but the new room was still the same. When we arrived early, they wouldn't let us check in, saying our agreed time was 3:00, even though there were no cars at the hotel. A guy came to fix the AC, but didn't seem to know what he was doing. In the morning I found 3 Mosaic. My family and I came back to this hotel after a while, and the stay was awful. Half a star overall.
