Sarayshyk Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- Russian, English
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 3 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- heating
- mosquito
- private-bathroom
- safe
- shower
- slippers
- telephone
- toiletries
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1 / 4 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- desk
- hairdryer
- heating
- mirror
- mosquito
- private-bathroom
- safe
- shower
- slippers
- toiletries
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1 / 3 Junior Suite
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- heating
- mosquito
- private-bathroom
- safe
- shower
- slippers
- telephone
Add your dates to see current rates.
Suite
- Private bathroom
- air-conditioning
- bedsheets
- blackout-blinds
- fitness
- fridge
- hairdryer
- heating
- high-speed-internet-access
- mirror
- mosquito
- private-bathroom
- safe
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
MIRA L.
I was there for six days. The place was comfortable, though I'd give it 3/5 since there are better choices. Still, it's not bad, and breakfast was included for free. The pool is closed at the moment, and there's no gym. Housekeeping staff came across as unprofessional and had a poor attitude. The reception team were the bright spot, especially Max and the three other ladies. They were so welcoming, friendly, and genuinely helpful.

Tessa V.
The pool was closed, and booking through WhatsApp turned out to be a bad deal. Staff themselves say it's cheaper on a site like Booking.com. I was quoted and confirmed for two nights there, but apparently the booking covered just one, and nobody told me. When we tried to add a night, only a suite was available. They offered no refund, just a discount on the suite. We paid €55 for that one night, instead of €38 on Booking for a basic room with a basic breakfast.
Ramesh N.
The room had a lovely old-fashioned feel, with wood paneling, detailed woodwork, antique-style furniture, brass fittings, and classic art. The lighting was soft, and the room was clean and well kept. It felt cozy and comfortable, with the older character balanced by modern comforts. You can tell care has gone into keeping that vintage look. A nice choice if you like a nostalgic, carefully designed space.
ravi C.
Dear Aru, The facilities didn't match what I'd seen on tourism sites and apps, so I was disappointed when I first arrived. But your effort changed my experience. I was impressed by how you handled different situations, even late at night, and by your dedication to the job. I tested your patience more than once, and you dealt with everything kindly and successfully. I truly appreciate how patiently and thoughtfully you addressed my concerns. Wishing you happiness and success in your work and life. Keep it up!
Azamat T.
The rooms were awful and the bathroom was very dirty. The receptionist in particular was rude, and the hospitality was broken right along with everything else. There's no swimming pool, despite the fake photos. They don't deserve even one star. If you book here, you may ruin your vacation.
Amenities
Everything available at this property
General Services
21 available- Air conditioning
- 24 Hour Reception
- Smoking areas
- Security guard
- Washing machine
- Television in lobby
- Express Check In
- Smoking Allowed
- Room service
- Smoking allowed in bedrooms
- Safe (in room)
- Laundry
- Concierge services
- Luggage storage
- Telephone
- Airport transportation
- Library
- Karaoke
- Baths
- Hammam
- Family/Kid Friendly
Internet
2 available- Free Wi Fi
- Free internet
Parking
1 available- Parking
Meals
5 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
Business Services
2 available- Business center
- Conference Hall
Recreation & Wellness
4 available- Spa tub
- Sauna
- Spa
- First Aid Kit
Pool and beach
1 available- Seasonal outdoor swimming pool
Sports
1 available- Fitness facilities
Pets
1 available- Pets Not Allowed
Room Amenities
6 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Cable TV
- TV
- Hairdryer (on request)
Languages
2 available- Russian
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
121 m 2 min walk
10.4 km
3.4 km
66 m 1 min walk
Attractions
20- Baum grove3.4 km
- Arbat Almaty7.1 km
- Green Bazaar7.2 km
- Ascension Cathedral7.7 km
- 28 Panfilov Guardsmen Park7.7 km
Restaurants
20- agaiyn_complex66 m 1 min walk
- GippoKazakhstan199 m 2 min walk
- Pizza Mizza221 m 3 min walk
- Гамарджоба225 m 3 min walk
- Degirmen287 m 4 min walk
Transit
20- Алматы Халықаралық ӘуежайыAirport10.4 km
- Рынок АйнабулакBus121 m 2 min walk
- Айнабулак 1Bus345 m 4 min walk
- ДамбаBus673 m 8 min walk
- ЖумабаеваBus714 m 9 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Free
Rules and eligibility
Visa support
Visa support is available through the property