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Smoke-freeFamily friendly

About this property

G Empire Hotel is located in the center of Nur-Sultan, not far from shopping centers. The Museum of the First President of the Republic of Kazakhstan, Astana Concert Hall and Saken Seifullin Museum are 1.5 km from the hotel. There is a bus stop next to the hotel. Nursultan Nazarbayev International Airport is 20 km away. Location It offers free Wi-Fi, free parking, a restaurant and meeting facilities. The hotel also has 2 equipped conference rooms and a banquet hall "Crown". A continental breakfast is served every morning in the hotel lobby. Kudu Restaurant serves fast food. Freshly brewed coffee beans and other drinks are available at the bar. The hotel reception is open 24 hours a day. Round-the-clock delivery of food and drinks to the room is organized. Staff at the front desk can advise on local attractions. In the hotel The hotel's rooms and suites are equipped with air conditioning and cable TV. A refrigerator and safety deposit box are included. The windows offer city views. The bathroom is stocked with a hairdryer and free toiletries. The suites have a separate living room. The junior suites have a spa bath and a balcony. In rooms

Popular facilities

See all facilities
Free WiFi
Restaurant
Airport shuttleAvailable for a fee
Beach access
Air conditioning
Bar

Good to know

Check-in
From 14:00
Check-out
Until 12:00
Parking
Free
Breakfast
Available
Extra bed
KZT 5000 per guest/night
Reception
24/7
Pets
Not allowed
Accessibility
Wheelchair accessible
Late checkout
Available for a fee
Luggage storage
Available
Languages
Russian, English
Smoking
Smoke-free
Children
Family friendly
Room types
4
Accommodates
Up to 2 guests

Room Information

Rooms

Business Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bathrobe
  • desk
  • fireplace
  • fridge
  • hairdryer
  • heating
  • high-speed-internet-access
  • kitchen-stuff
  • mini-bar
  • mosquito
  • private-bathroom
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Business Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • bathrobe
  • desk
  • fridge
  • hairdryer
  • heating
  • mini-bar
  • mosquito
  • private-bathroom
  • safe
  • shower
  • slippers
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Double Suite

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bath
  • bathrobe
  • desk
  • fridge
  • hairdryer
  • heating
  • mini-bar
  • mirror
  • mosquito
  • private-bathroom
  • safe
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Standard Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • bathrobe
  • desk
  • fridge
  • hairdryer
  • heating
  • mini-bar
  • mosquito
  • private-bathroom
  • private-entrance
  • shower
  • slippers
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8/10
Very Good
525 reviews

Minji P.

2/10

The coffee at the bar was the only thing I liked. The room was in awful condition, my key failed several times, and while I was in the toilet someone opened my door without knocking. The staff weren't kind either.

Marco B.

6/10

The rooms are big, with comfortable beds and nice cameras. If you're after a central place to stay for the day, it works. But for a four-star hotel, I'd expect more. The sauna is in an old section, reached through a service corridor, and costs extra. The restaurant feels like a bar, with only a few dishes that take a long time to arrive. Food quality and service were both below average.

Rahul M.

4/10

The staff were polite and courteous, and that's what earns the two stars. I'm not coming back. My room was dusty, the lamps didn't work, and the carpet looked like it hadn't been vacuumed during cleaning. The bathtub wouldn't drain, the rain shower head fell down, and the soap, shampoo, and other bathroom items were poor quality. The towels were low quality too.

Luca M.

8/10

The 24-hour reception was the best part for me. They were always available, helped with reservation changes, and even booked a flight with the national airline and printed my ticket. The bar by reception is useful, and the entrance is really nice. Breakfast runs from 7 to 10 in a pleasant room where you can charge your phone at the table; the food is average. The room was large and clean, with a comfortable bed, good shower, and good Wi-Fi. The location works well if you have a car or use taxis. Good value for money, and I'd recommend it if you're able to get around by car.

Amenities

Everything available at this property

110 Facilities

General Services

78 available
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoke Free Property
  • Heating
  • Security guard
  • Newspapers
  • Early Check In
  • Late Check Out
  • Private Check In/Check Out
  • Fire Extinguisher
  • Bridal suite
  • Room service
  • Mosquito net
  • Safe (in room)
  • Iron and board
  • Ironing
  • Laundry
  • Luggage storage
  • Telephone
  • Cafe
  • Full board rates available
  • Half board rates available
  • Shuttle
  • Airport transportation
  • Tour assistance
  • Photocopy machines
  • Family/Kid Friendly
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Contactless Check In And/Or Check Out
  • Year of construction
  • Year of most recent renovation
  • Number of floors (main building)
  • Number of floors (annexe)
  • Single rooms
  • Twin rooms
  • Double rooms
  • Junior suites
  • Suites
  • Triple rooms
  • Executive rooms
  • Superior rooms
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Check In Hour
  • Check Out Hour
  • Mobile phone coverage
  • Local and international calls
  • Transfer service
  • Airport Shuttle
  • Laundry service
  • Launderette
  • Multilingual staff
  • 24 Hour Security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Café
  • Non Smoking Area

Accessibility

2 available
  • Upper floors accessible by elevator
  • Wheelchair Accessible

Internet

3 available
  • Free Wi Fi
  • Free internet
  • Wi Fi

Parking

5 available
  • Free parking
  • Parking nearby
  • Car park
  • Secure parking
  • Valet parking

Meals

6 available
  • Bar
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Vending machine
  • Dining area

Business Services

2 available
  • Event facilities
  • Conference Hall

Recreation & Wellness

1 available
  • First Aid Kit

Pool and beach

1 available
  • Beach

Children

1 available
  • Kids' TV Networks

Pets

1 available
  • Pets Not Allowed

Room Amenities

8 available
  • Non Smoking Rooms
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Hairdryer (on request)
  • Family rooms
  • Towels and bed linen

Languages

2 available
  • Russian
  • English

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus ТД Жаннур

52 m 1 min walk

Closest Airport Нұрсұлтан Назарбаев Халықаралық әуежайы

16.1 km

Top attraction nearbySaken Seifullin Museum

1.1 km 14 min walk

Dining nearby 20 Restaurants

52 m 1 min walk

Attractions

20
  • Saken Seifullin Museum1.1 km 14 min walk
  • Arbat1.4 km 18 min walk
  • Military Historical Museum1.7 km 22 min walk
  • Pedestrian bridge1.9 km 23 min walk
  • Astana Central Park2.1 km 26 min walk

Restaurants

20
  • Ресторан Сегун52 m 1 min walk
  • Центр китайской медицины "Джон Мэй"75 m 1 min walk
  • Банкетный зал "Корона"77 m 1 min walk
  • The Плов133 m 2 min walk
  • Why Not?142 m 2 min walk

Transit

20
  • Нұрсұлтан Назарбаев Халықаралық әуежайыAirport16.1 km
  • ТД ЖаннурBus52 m 1 min walk
  • ЖаннурBus164 m 2 min walk
  • Шокана УалихановаBus319 m 4 min walk
  • Рынок "Артем"Bus375 m 5 min walk
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 18:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Baby cot

    Baby cot (1 available) - Free

  • Extra beds

    Extra bed (1 available) - Extra charge may apply

  • Transfers

    One-way Airport shuttle - Extra charge may apply

Rules and eligibility

Visa support

Visa support is available through the property