G Empire Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Extra bed
- KZT 5000 per guest/night
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Russian, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
- Accommodates
- Up to 2 guests
Room Information
Rooms
Business Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fireplace
- fridge
- hairdryer
- heating
- high-speed-internet-access
- kitchen-stuff
- mini-bar
- mosquito
- private-bathroom
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Business Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- heating
- mini-bar
- mosquito
- private-bathroom
- safe
- shower
- slippers
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Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- bathrobe
- desk
- fridge
- hairdryer
- heating
- mini-bar
- mirror
- mosquito
- private-bathroom
- safe
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Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- heating
- mini-bar
- mosquito
- private-bathroom
- private-entrance
- shower
- slippers
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Guest reviews
Recent reviews shared by hotel guests
Maya P.
The room was spacious, comfortable, and kept in good shape, and I liked the view of the city from the window. G Empire is right in the center, with places to eat nearby such as KFC and the Magnum megamall. The reception team were warm and ready to help, and there's a lovely tree-lined street outside with benches where you can sit for hours. My one problem was that the room still wasn't cleaned after I asked several times. I really enjoyed the hotel and its hospitality.
Minji P.
The coffee at the bar was the only thing I liked. The room was in awful condition, my key failed several times, and while I was in the toilet someone opened my door without knocking. The staff weren't kind either.
Marco B.
The rooms are big, with comfortable beds and nice cameras. If you're after a central place to stay for the day, it works. But for a four-star hotel, I'd expect more. The sauna is in an old section, reached through a service corridor, and costs extra. The restaurant feels like a bar, with only a few dishes that take a long time to arrive. Food quality and service were both below average.
Rahul M.
The staff were polite and courteous, and that's what earns the two stars. I'm not coming back. My room was dusty, the lamps didn't work, and the carpet looked like it hadn't been vacuumed during cleaning. The bathtub wouldn't drain, the rain shower head fell down, and the soap, shampoo, and other bathroom items were poor quality. The towels were low quality too.
Luca M.
The 24-hour reception was the best part for me. They were always available, helped with reservation changes, and even booked a flight with the national airline and printed my ticket. The bar by reception is useful, and the entrance is really nice. Breakfast runs from 7 to 10 in a pleasant room where you can charge your phone at the table; the food is average. The room was large and clean, with a comfortable bed, good shower, and good Wi-Fi. The location works well if you have a car or use taxis. Good value for money, and I'd recommend it if you're able to get around by car.
Amenities
Everything available at this property
General Services
78 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Early Check In
- Late Check Out
- Private Check In/Check Out
- Fire Extinguisher
- Bridal suite
- Room service
- Mosquito net
- Safe (in room)
- Iron and board
- Ironing
- Laundry
- Luggage storage
- Telephone
- Cafe
- Full board rates available
- Half board rates available
- Shuttle
- Airport transportation
- Tour assistance
- Photocopy machines
- Family/Kid Friendly
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless Check In And/Or Check Out
- Year of construction
- Year of most recent renovation
- Number of floors (main building)
- Number of floors (annexe)
- Single rooms
- Twin rooms
- Double rooms
- Junior suites
- Suites
- Triple rooms
- Executive rooms
- Superior rooms
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- EuroCard
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Local and international calls
- Transfer service
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Terrace
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
Accessibility
2 available- Upper floors accessible by elevator
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Free internet
- Wi Fi
Parking
5 available- Free parking
- Parking nearby
- Car park
- Secure parking
- Valet parking
Meals
6 available- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Vending machine
- Dining area
Business Services
2 available- Event facilities
- Conference Hall
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
1 available- Beach
Children
1 available- Kids' TV Networks
Pets
1 available- Pets Not Allowed
Room Amenities
8 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer (on request)
- Family rooms
- Towels and bed linen
Languages
2 available- Russian
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
52 m 1 min walk
16.1 km
1.1 km 14 min walk
52 m 1 min walk
Attractions
20- Saken Seifullin Museum1.1 km 14 min walk
- Arbat1.4 km 18 min walk
- Military Historical Museum1.7 km 22 min walk
- Pedestrian bridge1.9 km 23 min walk
- Astana Central Park2.1 km 26 min walk
Restaurants
20- Ресторан Сегун52 m 1 min walk
- Центр китайской медицины "Джон Мэй"75 m 1 min walk
- Банкетный зал "Корона"77 m 1 min walk
- The Плов133 m 2 min walk
- Why Not?142 m 2 min walk
Transit
20- Нұрсұлтан Назарбаев Халықаралық әуежайыAirport16.1 km
- ТД ЖаннурBus52 m 1 min walk
- ЖаннурBus164 m 2 min walk
- Шокана УалихановаBus319 m 4 min walk
- Рынок "Артем"Bus375 m 5 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Free
Extra beds
Extra bed (1 available) - Extra charge may apply
Transfers
One-way Airport shuttle - Extra charge may apply
Rules and eligibility
Visa support
Visa support is available through the property