Renaissance by Crystall
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- KZT 7840 per guest/night
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Russian, English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- soundproofing
- tea
- tea-or-coffee
- telephone
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Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- soundproofing
- tea
- tea-or-coffee
- telephone
- towels
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Executive Suite
- Private bathroom
- air-conditioning
- desk
- hairdryer
- heating
- iron
- mini-bar
- mirror
- private-bathroom
- safe
- shower
- soundproofing
- tea
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Junior Suite
- Private bathroom
- air-conditioning
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Emre Y.
It’s centrally located, and still works well enough for a business trip. The rooms are okay, but breakfast could be better. Since the change from Marriott Bonvoy to Crystall, there doesn’t seem to have been a major overhaul.

Joseph-Michael N.
Our tour group got there around 10:30, and they kindly let us check in early. The staff were friendly, and both the air conditioning and heating worked properly. The rooms are huge and the beds comfortable. The hotel looks great, with an amazing gym and a cozy, fun restaurant called Champions. Everything you’d want in a five-star hotel. End of story.
Ravi B.
I was here for business and plan to come back as a tourist. The hotel is beautiful, with really comfortable rooms, and the staff are lovely and helpful. The breakfast buffet was amazing, as were Sunday Brunch and dinner at the Library bar. There’s a relaxing sofa area for coffee and reading. The facials were great, though the back massage hurt! Haha.
Anil K.
The front desk is professional and cordial, and the staff at Librarian are friendly and accommodating. The place is otherwise good, but in winter you can't control the temperature, so the room gets sauna-hot. The walls are thin too.
Ravi S.
Helpful staff and a good breakfast made this a great stay. Because of the recent unrest, they completely stopped visitors from entering the hotel. If you want to meet people who aren't staying there, you'll have to make other arrangements.
Amenities
Everything available at this property
General Services
38 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Room service
- VIP room amenities
- DVD Player
- Safe (in room)
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Wake Up Service
- Telephone
- Iron
- Cafe
- Packed Lunches
- Shuttle
- Car rental
- Airport transportation
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
1 available- Free Wi Fi
Meals
8 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Kitchen
- Bottled water
Room Amenities
10 available- Non Smoking Rooms
- Soundproof rooms
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Bathrobe
- Slippers
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
89 m 1 min walk
272 m 3 min walk
83 m 1 min walk
65 m 1 min walk
Attractions
20- Монумент «Степная трава кумаршык»83 m 1 min walk
- Imangali Mosque115 m 1 min walk
- Isatay and Makhambet Square264 m 3 min walk
- Ретро Парк саябағы743 m 9 min walk
- Retro-park793 m 10 min walk
Restaurants
20- Midtown65 m 1 min walk
- Doner Express74 m 1 min walk
- Самрук Атырау174 m 2 min walk
- Три Самурая Атырау - суши, роллы, доставка174 m 2 min walk
- Nomad232 m 3 min walk
Transit
20- МечетьBus89 m 1 min walk
- Дом БытаBus272 m 3 min walk
- Исатай и МахамбетBus429 m 5 min walk
- АбаяBus891 m 11 min walk
- АкадемияBus950 m 12 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Transfers
One-way Airport shuttle - Extra charge may apply
Rules and eligibility
Visa support
Visa support is available through the property