Aidana Plaza
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Children
- Family friendly
Guest reviews
Recent reviews shared by hotel guests
kiran S.
The rooms were roomy and clean, and the hotel was good.

Irina S.
That lemon and sea buckthorn tea was unforgettable, so full of flavor. I really enjoyed it. The shashlik was flavorful, the vegetables fresh and juicy, and the pancakes tender. The place felt cozy, with relaxing music and friendly waiters. If you haven't tried the tea, I recommend it, it's packed with flavor and vitamins.
Maria V.
Our guests left happy and full after the anniversary celebration. The spacious hall was clean and air-conditioned, the food was delicious, and the prices were reasonable. A special thanks to our waiter, Arystanbay, who kept checking that everyone was comfortable, answered questions, and helped sort things out. Great work!
Mila D.
My evening was ruined, and I won't go back. We were in the summer house and ordered 200 grams of shrimp for 3,000 tenge, but they brought a salad with pineapple and cheese. They insisted that's what we'd ordered, even though the menu described fried shrimp with beer. After a long argument they finally brought shrimp, about 10 of them, dry, tasteless, and as hard as a rubber boot. We left them uneaten. Three thousand tenge for that, damn, awful. Then we tried to order something else, but nobody would bring us a menu. I asked for one at the cashier and got yelled at to “Wait,” as if I was being unreasonable. They only seem to have about three menus, maybe they run out when someone wants one. The workers were rude and sloppy.
Erlan N.
The location is great, and the rooms are spacious and reasonably clean. But the hot water looked rusty and tasted rusty, even after I let it run for five minutes. And if you're arriving with heavy suitcases, be ready to carry them up the stairs. There's no entrance ramp and no elevator to the second floor.
Amenities
Everything available at this property
General Services
8 available- Air conditioning
- 24 Hour Reception
- Heating
- Express Check In
- Private Check In/Check Out
- Room service
- Ironing
- Laundry
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Free Parking on Premises
Meals
1 available- Restaurant
Business Services
1 available- Fax and copy machine
Room Amenities
2 available- Non Smoking Rooms
- Family room
What's nearby
Explore attractions, restaurants and transport around the hotel
129 m 2 min walk
164 m 2 min walk
356 m 4 min walk
71 m 1 min walk
Attractions
20- Museum of Local Lore356 m 4 min walk
- Kostanay Regional Museum of History and Local Lore359 m 4 min walk
- Central Park394 m 5 min walk
- Axmet Baitūrsunūly eskertkışı474 m 6 min walk
- Central Park486 m 6 min walk
Restaurants
20- Золотая рыбка71 m 1 min walk
- ZamZam72 m 1 min walk
- Мастер суши72 m 1 min walk
- Saya Sushi90 m 1 min walk
- Salon Coffee118 m 1 min walk
Transit
20- ЦУМBus129 m 2 min walk
- РахатBus164 m 2 min walk
- Мұхит аялдамасыBus280 m 4 min walk
- КазахтелекомBus424 m 5 min walk
- Қазақ-француз орталығыBus501 m 6 min walk

Stay rules
Important conditions for your stay