Bastau Alakol Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 13:00
- Check-out
- Until 10:00
- Room types
- 4
Room Information
Rooms
Quintuple Suite with balcony
- 5 guests
- Private bathroom
- air-conditioning
- balcony
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Standard Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- private-bathroom
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Standard Double room with balcony
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- balcony
- private-bathroom
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Superior Triple room with balcony
- 3 guests
- Private bathroom
- air-conditioning
- balcony
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
sara L.
The setting at BASTAU HOTEL ALAKOL is a real plus. It’s on the first coastline, with Arbat about a 10-15 minute walk away. The beach area is lively, with nearby shops, bars, stalls, and things to do like boats and ATVs. Three meals are included, and I’d rate the food a solid 3 out of 5. There’s a big parking lot, a sports area, and a pool, though the pool was dirty. Service was weak: nobody cleaned our room during our stay. Maybe that’s their custom, but it felt odd. It’s an okay place, though the service needs work.
Yerjan A.
We stayed from July 5th to July 7th, 2025, and the rooms were awful. I doubt they change the sheets after checkout. We had to argue before they reluctantly gave us sheets for the VIP rooms. The mattresses are thin and smelly, and they should be washed from time to time. The rooms were filthy all over. When we asked for cleaning, the woman used the same rag on the sink and toilet, then mopped the floor with it. The price isn’t cheap, but the conditions felt like somewhere costing 5,000 rubles.
Nurlan Y.
The grounds felt cozy and were clean, the standard room suited me, and the food was fine, with salads and variety. Room service is available too. The staff were generally polite, and the prices seemed reasonable. Everything was organized well, though for some reason nobody cleans the rooms. What let the stay down was the beach. It’s public, so maybe the mayor’s office should look after it, but the booths have been placed haphazardly and the litter around them spoils the whole experience. If these commercial stalls are legally allowed, I think they should be designed and positioned more professionally, off the shoreline and to the left and right, so there’s a clear view from the Recreation Area. Bastau Hotel is the best place to stay in Alakol. Enjoy your stay!
Mira T.
The beach is gorgeous and only a three-minute walk from the rooms. There’s a playground, bar, and cafeteria there too. The rooms are neat and clean, management is polite, and the people are nice. Meals are served three times a day. For the price and quality, this is definitely one of the best hotels. We had a wonderful time!
Ainur Z.
Our first time at Bastava this year, and we really liked the rooms. They’re roomy, clean, and well equipped. The bathroom was good, with hot water and a boiler installed. The food was delicious: five different menus across five days, varied salads, and fresh hot bread baked there.
Amenities
Everything available at this property
Internet
1 available- Free internet
Meals
1 available- Restaurant
Recreation & Wellness
1 available- Spa
Pool and beach
1 available- Swimming pool
Children
2 available- Children's playground
- Kids club
What's nearby
Explore attractions, restaurants and transport around the hotel
24.6 km
Attractions
3- Alakol Biosphere Reserve24.6 km
- Қара Түбек35.0 km
- Стелла Көктұма37.2 km

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Free