Auberge Seraphine
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 12:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Daryl B.
The view was nice, but I didn't enjoy staying here. At the restaurant, some menu items weren't available. The food was good when it arrived, though the service made me feel like a bother. Customer service was horrible. I think the very old owners are on site, while management sticks to a 'we've always done it this way' attitude. There were few guests and lots of empty rooms, and the music was painfully old and sad. Someone else booked this place for me, but if I return I'll ask to stay somewhere else. I sent my wife a picture of the bed with a short explanation. The cleaner wanted the sheets for washing, but took only the top sheet.
Naomi C.
We had a relaxed dinner, with friendly, excellent service in a nicely decorated restaurant that felt quaint and homey. We also had a big laugh over some of the harsh reviews the restaurant and hotel have received from disgruntled customers. They seemed to us like small-minded, entitled people expecting celebrity treatment after spending only a couple of bucks. It was fun laughing about the unhappy guests who'd been here before us while we enjoyed our meal.
Alison H.
The rooms were spacious and clean, and the hotel itself is very pretty, with friendly staff. The pool could use some refurbishing. The restaurant food was good, although they often didn't have several of the menu items. It's handy if you have business in Castries and don't want to travel down from Gros Islet.
Mateo S.
The food and staff here were excellent, but the hotel needs some work. There was no soap or shampoo in my room, so I had to get someone to go to the store for some. The TV didn't work, and the air conditioning barely cooled the room. It seems better suited to people traveling for work.
Dev R.
I spent two nights here with my wife and some friends, and we had a fantastic time. The staff were very friendly, and they even let me check out two hours late at no charge. Our room was cleaned and restocked daily with fresh towels and soap. I'd gladly stay here again on my next trip to St Lucia.
Amenities
Everything available at this property
General Services
15 available- Air conditioning
- Smoke Free Property
- Terrace
- No elevators
- Reception desk
- Room service
- Iron and board
- Laundry
- Safe Deposit Box
- Luggage storage
- Deposit boxes
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Additional Measures Against COVID 19
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Free internet
Parking
1 available- Parking
Meals
4 available- Bar
- Breakfast
- Common kitchen
- Restaurant
Business Services
3 available- Business center
- Meeting and presentation facilities
- Conference Hall
Pool and beach
3 available- Swimming pool
- Outdoor pool
- Pool facilities
Room Amenities
4 available- Non Smoking Rooms
- Family room
- TV
- Hairdryer
What's nearby
Explore attractions, restaurants and transport around the hotel
321 m 4 min walk
328 m 4 min walk
378 m 5 min walk
206 m 3 min walk
Attractions
20- Serenity Park378 m 5 min walk
- Derek Walcott square962 m 12 min walk
- The Minor Basilica of the Immaculate Conception (Cathedral)1.0 km 13 min walk
- Castries City View Point1.2 km 15 min walk
- Howelton Estate 18962.3 km 29 min walk
Restaurants
20- The Coal Pot Restaurant206 m 3 min walk
- Nobel Tree Coffee Shop227 m 3 min walk
- Pink Papaya264 m 3 min walk
- Ti Cafe St Lucia269 m 3 min walk
- Serephine Bayfront312 m 4 min walk
Transit
20- Hewanorra International AirportAirport31.8 km
- Aéroport International Martinique Aimé CésaireAirport63.9 km
- Lucelec - Route 1ABus321 m 4 min walk
- Cruise TerminalFerry328 m 4 min walk
- Serenity Park -Routes (1A, 1B,1C, 1D, IE, 5F)Bus335 m 4 min walk

Stay rules
Important conditions for your stay