Metro City Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 13:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Airport shuttle
- Available for a fee
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- English, Arabic
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe room
- Private bathroom
- air-conditioning
- bedsheets
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
- wardrobe
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Superior Double room with city view
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 1 Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 6 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- private-bathroom
- safe
- tv
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Guest reviews
Recent reviews shared by hotel guests
Deve S.
The staff’s attitude was unprofessional, and we had to ask for basics like towels, toilet paper, and soap. The towels and other items weren’t provided until we requested them. The room itself was dirty, some furniture was broken, and we found a cockroach in the bathroom in the morning. The bedsheets smelled bad and were dirty, with no spare set available when we asked for a change. The bed and mattress were in such poor condition and didn’t fit properly, so we slept badly. We expected the hotel to be ready when we booked through Booking.com. For a place in the middle of the city, the cleaning and upkeep were extremely poor. I wouldn’t recommend staying here.

Rohan F.
When we arrived, the driver even questioned whether the property was safe and in decent condition. The room I had booked wasn’t available, and I was asked to spend the night in the room they showed me. I refused. It was dirty, moldy, in poor shape, and furnished in an outdated style. The listing photos looked heavily retouched and nothing like the room. Agoda customer service handled it professionally and confirmed the issue. This seems like a bait-and-switch listing and a real health concern. Travelers should avoid this property.
niko F.
We booked in a hurry because we were late for the bus, and I hadn’t checked the reviews. The rooms were filthy, and the bathrooms were very dirty and smelled awful. There was so much noise from the church opposite that it felt like sleeping in a military barracks. We had to ask for towels, but they gave us just one for the two of us. When we requested another, they said they had none and didn’t provide one before we checked out the next day. Customer service was disgusting. I saw reviews going back three or four months where the hotel kept apologizing without improving anything. If you want a horrible stay, choose this place. Otherwise, avoid it at all costs. Worst hotel we’ve ever stayed in.
Leanne M.
The room was just right for us, with plenty of space, and it was clean and comfortable. The facilities and location were both great. We were very happy with our stay.
Kishan P.
Having separate space to live and sleep gave me privacy, comfort, and a practical place to stay. The downsides are that the space is limited and it can feel isolating.
Amenities
Everything available at this property
General Services
34 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Room service
- Linens
- Laundry
- Safe Deposit Box
- Concierge services
- Luggage storage
- Wake Up Service
- Telephone
- Car rental
- Airport transportation
- Tour assistance
- Extra decontamination measures
- Additional Measures Against COVID 19
- hotel
- Car hire
- Airport Shuttle
- Laundry service
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Concierge
- Newspapers
- Luggage room
- Smoking area
Internet
3 available- Free Wi Fi
- Wired Internet
- Wi Fi
Parking
3 available- Free parking
- Parking nearby
- Car park
Meals
4 available- Kitchen
- Bottled water
- Bar
- Restaurant
Business Services
1 available- Fax and copy machine
Pool and beach
1 available- Beach/pool towels
Pets
1 available- Pets Not Allowed
Room Amenities
9 available- Non Smoking Rooms
- Soundproof rooms
- Cable TV
- Flat Screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Towels and bed linen
Languages
2 available- English
- Arabic
What's nearby
Explore attractions, restaurants and transport around the hotel
160 m 2 min walk
256 m 3 min walk
764 m 10 min walk
77 m 1 min walk
Attractions
20- Seema Malakaya Temple764 m 10 min walk
- Galle Face Green778 m 10 min walk
- Colombo Lotus Tower820 m 10 min walk
- Gangarama Temple892 m 11 min walk
- Excel World Entertainment Park1.1 km 14 min walk
Restaurants
20- The Chef77 m 1 min walk
- Skype World82 m 1 min walk
- Selin Food Court113 m 1 min walk
- Zaki’s Burger Island128 m 2 min walk
- Asian Hotel147 m 2 min walk
Transit
20- Bandaranaike International AirportAirport28.7 km
- Nawaloka bus stopBus160 m 2 min walk
- Nawaloka Bus stopBus234 m 3 min walk
- KompannavidiyaTrain256 m 3 min walk
- Staple Street Bus StopBus485 m 6 min walk

Stay rules
Important conditions for your stay