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About this property

A great hotel to have a nice rest before long walks around the city. Hotel "The Royal Mall Kandy" is located in Kandy. This hotel is located in 3 km from the city center. Location Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a free parking zone. Also, the following services are available for guests at the hotel: a sauna, a steam bath and a spa center. Guests who love doing sports will be able to enjoy a fitness center. In the hotel, you can arrange a business meeting, a board meeting, and even a job as there is a conference hall and meeting and presentation facilities. Want to have an excursion? Consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, press, a safe-deposit box and a concierge. At the hotel

Popular facilities

See all facilities
Spa & wellness
Free WiFi
24h reception
Breakfast available

Good to know

Check-in
From 14:00
Check-out
Until 11:00
Parking
Free
Extra bed
USD 10 per guest/night
Pets
Not allowed
Luggage storage
Available
Room types
4

Room Information

Rooms

Deluxe Triple room

  • 3 guests
  • Private bathroom
  • air-conditioning
  • desk
  • hairdryer
  • mini-bar
  • private-bathroom
  • safe
  • shower
  • toiletries
  • towels
  • tv
  • wi-fi
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Deluxe Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • hairdryer
  • private-bathroom
  • tv
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Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • hairdryer
  • private-bathroom
  • tv
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Standard Family room

  • Private bathroom
  • air-conditioning
  • hairdryer
  • private-bathroom
  • tv
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.4/10
Very Good
1539 reviews

Anura W.

10/10

Customer service was excellent, and the food at the court was tasty and reasonably priced. The rooms are very clean and definitely worth the price. It's conveniently located near Kandy and Peradeniya, so I'd highly recommend it to anyone visiting places around Kandy. ❤️

Dilshan K.

4/10

The meal wasn't enjoyable, and at 1200 I expected better taste and value. I ordered the set menu at Royal Lotus in the newly opened Royal Mall, hoping for good quality, but it was well below standard. The portion was small for the price, and the food was so bland and unappetizing, with almost no salt or basic seasoning. I hope management takes the feedback seriously and improves both the portions and quality.

Kasun P.

2/10

The trainers are excellent and do all they can for members, but the owners and management aren't giving them the resources they need. Members have raised concerns and management seems uninterested in fixing things. I've been an annual GYM member for two years, and the quality has dropped a lot. The AC has been out for almost two weeks, part of a recurring problem over the past year. With sealed windows, there's no fresh air or natural sunlight. When the gym is full, it feels like there's not enough oxygen to breathe properly while training, which is a safety issue. There also isn't enough equipment for the number of members. I can't recommend this Gym until these issues are permanently fixed. Charging for a premium membership in these conditions is completely unfair and unsafe.

Laxshana F.

2/10

The Royal mall Kandy GYM is the worst gym I've been to. New members don't get proper training or guidance, so it's hard for beginners to know what they're doing. Support with training costs extra on top of the membership fee. It's a waste of time and money. Royal mall should consider this and take action.

Amenities

Everything available at this property

22 Facilities

General Services

12 available
  • ATM
  • 24 Hour Reception
  • Smoking areas
  • Newspapers
  • Ticket assistance
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Luggage storage
  • Airport transportation
  • Tour assistance

Internet

1 available
  • Free Wi Fi

Parking

1 available
  • Free parking

Meals

1 available
  • Breakfast

Business Services

2 available
  • Meeting and presentation facilities
  • Conference Hall

Recreation & Wellness

3 available
  • Steam room
  • Sauna
  • Spa

Sports

1 available
  • Fitness facilities

Pets

1 available
  • Pets Not Allowed

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Train Randles Hill

837 m 10 min walk

Closest Bus Dangolla Junction

923 m 12 min walk

Top attraction nearbyGetambe Temple (ගැටඹේ පන්සල)

1.5 km 18 min walk

Dining nearby 20 Restaurants

33 m 1 min walk

Attractions

20
  • Getambe Temple (ගැටඹේ පන්සල)1.5 km 18 min walk
  • Royal Botanic Gardens, Peradeniya1.8 km 23 min walk
  • Peradeniya Bridge2.3 km 29 min walk
  • Ceylon Tea Museum2.3 km 29 min walk
  • Sri Maha Bodhi Viharaya3.2 km

Restaurants

20
  • Moreju33 m 1 min walk
  • Grand Holidays Kandy63 m 1 min walk
  • Royal Mall Coffee Shop88 m 1 min walk
  • Kandy Royal Mall Restaurant & Banquet Hall104 m 1 min walk
  • Katagesma190 m 2 min walk

Transit

20
  • Randles HillTrain837 m 10 min walk
  • Dangolla JunctionBus923 m 12 min walk
  • ElagollaBus1.0 km 13 min walk
  • DhanasiriBus1.1 km 13 min walk
  • KaluwalaBus1.2 km 15 min walk
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 23:00Front desk timing
Check-out11:00Departure timing

Fees and optional services

  • Extra beds

    Extra bed (1 available) - Extra charge may apply