Dar Yasmina

We had booked and paid for the rooms in advance, but she refused to give our money back. It was an awful experience, especially after being treated so kindly throughout our trip in Morocco. We arrived in El-Gdida at 10 p.m. after a six-hour drive from Marrakech. We hadn’t planned to arrive so late, but we made a few mistakes and the trip took much longer than expected. After parking, we asked a few people where the Riad was. A few minutes later, a woman came over and asked if I was Naomi, since the reservation was under my name. I said yes and asked if she was from the Riad. I was so relieved she’d found us. Instead of welcoming us or trying to understand what had happened, she said it was too late and we couldn’t stay there, leaving us with nowhere to sleep in the middle of the night. My friend and husband followed her to the Riad to try to sort it out, but she still wouldn’t listen or reason with us. At one point she pushed my friend and swore at her. We were humiliated and left on a street in a country we didn’t know. It was very cold, and we had to pay again for a room.