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About this property

A great place to have a rest after an exciting day! Hotel "Hotel Riu Caribe - All Inclusive" is located in Cancun. This hotel is located in 8 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Playa Tortuga, Torre Escenica and Museo de Arte Popular Mexicano. Location You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna and a spa center. Sports fans will be able to enjoy a fitness center. Tourists who can’t live without swimming will appreciate an indoor pool and an outdoor pool. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the hotel will help you book an excursion. Accessibility: there is an elevator/lift. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English and Spanish. At the hotel Guests will find the following in the room: an alarm clock, a shower and a mini-bar. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Swimming pool
Spa & wellness
Wi-FiAvailable for a fee
Restaurant
Fitness centre
Beach access

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Parking
Available for a fee
Breakfast
Available
Reception
24/7
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
Spanish, English
Room types
4
Accommodates
Up to 4 guests

Room Information

Rooms

Double Suite

  • 2 guests
  • full double bed
  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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2 Bedrooms Quadruple Family Suite

  • 4 guests
  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Jacuzzi Double Suite

  • 2 guests
  • full double bed
  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Double Junior Suite with sea view

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
  • toiletries
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.8/10
Very Good
9399 reviews

Oleksii H.

10/10

The pool areas got a bit crowded at peak times, which is to be expected at a popular resort. Some restaurants were better than others, but we always found something we liked among the good range of food. Hotel Riu Caribe is clean, modern, and well maintained after the renovation, with comfortable rooms and a fun, relaxing atmosphere. The beautiful beach and activities and entertainment throughout the day made for a great stay. Staff were friendly and hardworking from the moment we arrived. Excellent vacation, good value for the price, and we'd definitely recommend it to anyone visiting Cancun. We'd gladly come back.

Karen B.

8/10

Local cuisine is phenomenal. Other food was decent, but nothing spectacular. Service was excellent, and everyone from Riu Caribe was friendly and helpful. Our comfortable room was very clean, the drinks were yummy and had the punch we wanted, and the parties were super fun, especially for people watchers. The one blip was the charge for a sheet. My boyfriend had a cut on his foot that started bleeding again without him noticing, leaving a spot about 2"x5" on the bottom flat sheet. The person who cleaned our room reported it, and we were charged $78. That's ridiculous for one sheet, and really disappointing. We tried rinsing it out, but could only fade the stain. Other than that, we were very satisfied. The sheet charge is why this is four stars.

Maya B.

10/10

For my birthday, I chose Riu Caribe, and the staff made the occasion feel special and memorable. From arrival, everyone was welcoming and professional, and I felt valued throughout my visit. My room was comfortable, clean, beautifully maintained, and thoughtfully laid out, which made it easy to relax. The hotel had a warm, welcoming feel, and guest care showed in the little details and every interaction. The bar staff were especially friendly and provided excellent service. A special thank you to Joseph for being so attentive and friendly during my stay. I had a wonderful visit and was genuinely impressed by the service and attention to detail. I'll definitely be back within the year, see you soon!

Olivia B.

8/10

The late-night food selection was my biggest complaint. They need a late-night pizza bar or hot food station for guests out partying, like many other resorts have. A fridge full of cold sandwiches and burgers just doesn't cut it after hours. The place itself was beautiful, remote, laid-back, and full of friendly people. There was a younger crowd with a strong party vibe, so if that's what you're after, you'll have a great time. The atmosphere was chill and the location was beautiful, but that crowd wasn't my cup of tea. Lots of teenagers and younger adults seemed ready to party nonstop. I still had a great time, though if you're over 35 and after a more mature vibe, this might not be your preferred resort.

Amenities

Everything available at this property

112 Facilities

General Services

57 available
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoking areas
  • Heating
  • Security guard
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Telephone
  • Cafe
  • Taxi booking
  • Tour assistance
  • Billiards
  • Sun Deck
  • Windsurfing
  • Snorkelling
  • Year of most recent renovation
  • Total number of rooms
  • Number of floors (main building)
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Key Collection
  • Check In Hour
  • Check Out Hour
  • Car hire
  • Laundry service
  • Medical service
  • 24 Hour Security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Shop
  • Sun terrace
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Café
  • Smoking area
  • Parasols
  • Entertainment programme for adults
  • Theatre / auditorium
  • Hairdressing salon
  • Ecostars ESG AI

Accessibility

3 available
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Internet

3 available
  • Free Wi Fi
  • Internet access
  • Wi Fi

Parking

3 available
  • Parking
  • Parking nearby
  • Car park

Meals

14 available
  • Minibar
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Snack bar
  • Dining area
  • Poolside snack bar
  • Swim Up Bar
  • Air conditioning in Restaurant
  • Breakfast buffet
  • Buffet lunch
  • Buffet dinner

Business Services

1 available
  • Event facilities

Recreation & Wellness

6 available
  • Massage
  • Sauna
  • Spa
  • Spa treatments
  • Beauty salon
  • Spa centre

Pool and beach

10 available
  • Indoor Pool
  • Outdoor pool
  • Beach facilities
  • Private beach
  • Pool facilities
  • Beach/pool towels
  • Beach
  • Outdoor freshwater pool
  • Children’s swimming area
  • Sun loungers

Sports

3 available
  • Tennis court
  • Fitness facilities
  • Gym

Children

4 available
  • Babysitting service
  • Children playground
  • Kids’ club
  • Entertainment programme for children

Room Amenities

6 available
  • Cable TV
  • Hairdryer
  • Shower
  • Alarm clock
  • Toiletries
  • Towels and bed linen

Languages

2 available
  • Spanish
  • English

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Ferry Ferry Isla Mujeres

698 m 9 min walk

Closest Bus Puerto Cancún

3.7 km

Top attraction nearbyCaptain Hook Cancun

1.3 km 16 min walk

Dining nearby 20 Restaurants

62 m 1 min walk

Attractions

20
  • Captain Hook Cancun1.3 km 16 min walk
  • Ferris Wheel Cancun3.5 km
  • Punta Cancun LightHouse3.6 km
  • Cancun Wax Museum3.8 km
  • Interactive Aquarium Cancún3.8 km

Restaurants

20
  • Shangri-la62 m 1 min walk
  • María Margarita Restaurant67 m 1 min walk
  • Restaurante Pericos87 m 1 min walk
  • Kabuki106 m 1 min walk
  • Albatros Buffet122 m 2 min walk

Transit

20
  • Aeropuerto Internacional de CancúnAirport15.2 km
  • Ferry Isla MujeresFerry698 m 9 min walk
  • Playa TortugasFerry701 m 9 min walk
  • El EmbarcaderoFerry1.4 km 17 min walk
  • Playa CaracolFerry3.0 km
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 23:30Front desk timing
Check-out12:00Departure timing