Holiday Inn Ciudad del Carmen by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Premium Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- hairdryer
- iron
- pets-allowed
- pillows
- private-bathroom
- safe
- soundproofing
- tea-or-coffee
- telephone
- towels
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- pets-allowed
- pillows
- private-bathroom
- safe
- shower
- soundproofing
Add your dates to see current rates.
Standard Double room with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- hairdryer
- iron
- pets-allowed
- pillows
- private-bathroom
- safe
- soundproofing
- tea-or-coffee
- telephone
- towels
Add your dates to see current rates.
1 / 6 Premium Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- pets-allowed
- pillows
- private-bathroom
- safe
- soundproofing
- tea-or-coffee
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Miriam S.
I spent plenty of comfortable time in the pool, which stays warm all day and night, even for morning and evening swims. The staff were friendly and attentive, and the rooms felt roomy with comfortable pillows. Breakfast had enough to choose from, including the usual Mexican dishes. The TVs could use an upgrade since the cable isn’t HD, but it was a very good stay.
Daniel S.
They even keep our rental car near the front lobby so they can watch it for us. That kind of care means a lot on vacation. This older hotel is our regular halfway stop when we drive from Mexico City to Merida, and they always treat us like VIPs.
Trevor H.
I can’t overstate how bad my room was. It was damp, noisy, and old, nothing like what they make it sound like. There were no towels when I arrived, no shower curtain, and only half a roll of toilet paper. They didn’t replace the towels the next day, and I had to ask for coffee supplies. The couch had clearly been taken out, leaving a big empty space. A fixture leaked and the AC barely worked. Calling this a three-star hotel is a joke. Go to the HI Express instead. This place is awful.
Diana P.
The pork and huitlacoche quesadillas were delicious, and both hit the spot. Before those, I tried a few things from the buffet, including chilaquiles, picadillo, rajas, and beans. They were good, but something felt like it was missing.
Francisco A.
The food was really nice, though service can be very slow if you’re in a hurry. It’s a small hotel in a great spot in Ciudad del carmen. They don’t exchange euros, only dollars, but they’ll take you to a nearby bank to change your euros. A good place.
Amenities
Everything available at this property
General Services
63 available- Computer
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Bridal suite
- Room service
- Iron and board
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Diet menu (on request)
- Cafe
- Packed Lunches
- Area shuttle
- Airport transportation
- Transfer services
- Tour assistance
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Café
- Smoking area
- Printer
- Hot tub
- Non Smoking Establishment
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
3 available- Car park
- Secure parking
- Valet parking
Meals
11 available- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Kitchen
- Bottled water
- Kettle
Business Services
4 available- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
2 available- Massage
- Spa centre
Pool and beach
1 available- Outdoor freshwater pool
Sports
3 available- Fitness
- Golf
- Tennis
Children
1 available- Children playground
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
8 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Toiletries
- Towels and bed linen
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
476 m 6 min walk
2.9 km 36 min walk
319 m 4 min walk
26 m 1 min walk
Attractions
20- Paradise Island Casino Cd. del Carmen319 m 4 min walk
- Reloj de las 3 Caras330 m 4 min walk
- El Caminero Park646 m 8 min walk
- Glorieta del Camarón746 m 9 min walk
- Ciudad del Carmen Campeche1.8 km 22 min walk
Restaurants
20- Tierra Madre Restaurante y salón de eventos26 m 1 min walk
- Bull's Burger29 m 1 min walk
- Cd. Carmen38 m 1 min walk
- Pizza Hut39 m 1 min walk
- Los Placeres39 m 1 min walk
Transit
6- ADO Cd. del CarmenBus476 m 6 min walk
- Playa Norte Bus StationBus2.6 km 33 min walk
- ADO Bus StationBus2.8 km 35 min walk
- Terminal Turística Isla del CarmenFerry2.9 km 36 min walk
- ruta zoologicoBus3.4 km

Stay rules
Important conditions for your stay