Roomundo
Smoke-freeFamily friendly

About this property

A great hotel to have a nice rest before long walks around the city. Hotel "Holiday Inn Ciudad del Carmen by IHG" is located in Ciudad del Carmen. This hotel is located 1 km from the city center. Location Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a free parking zone. Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a spa center and a doctor. Guests who love doing sports will be able to enjoy a fitness center and a gym. Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. For business meetings, there is a business center and event facilities. Want to have an excursion? Consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, press, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English and Spanish. At the hotel

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Air conditioning
Bar
24h reception

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Parking
Free
Breakfast
Available
Airport shuttle
Available for a fee
Accessibility
Wheelchair accessible
Late checkout
Free
Luggage storage
Available
Languages
Spanish, English, Multi-language staff
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Premium Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • desk
  • hairdryer
  • iron
  • pets-allowed
  • pillows
  • private-bathroom
  • safe
  • soundproofing
  • tea-or-coffee
  • telephone
  • towels
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Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • coffee
  • desk
  • fridge
  • hairdryer
  • iron
  • pets-allowed
  • pillows
  • private-bathroom
  • safe
  • shower
  • soundproofing
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Standard Double room with view

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • desk
  • hairdryer
  • iron
  • pets-allowed
  • pillows
  • private-bathroom
  • safe
  • soundproofing
  • tea-or-coffee
  • telephone
  • towels
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Premium Quadruple room

  • 4 guests
  • Private bathroom
  • air-conditioning
  • coffee
  • desk
  • fridge
  • hairdryer
  • iron
  • pets-allowed
  • pillows
  • private-bathroom
  • safe
  • soundproofing
  • tea-or-coffee
What's the price for your stay?

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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9/10
Excellent
1766 reviews

Daniel S.

10/10

They even keep our rental car near the front lobby so they can watch it for us. That kind of care means a lot on vacation. This older hotel is our regular halfway stop when we drive from Mexico City to Merida, and they always treat us like VIPs.

Trevor H.

2/10

I can’t overstate how bad my room was. It was damp, noisy, and old, nothing like what they make it sound like. There were no towels when I arrived, no shower curtain, and only half a roll of toilet paper. They didn’t replace the towels the next day, and I had to ask for coffee supplies. The couch had clearly been taken out, leaving a big empty space. A fixture leaked and the AC barely worked. Calling this a three-star hotel is a joke. Go to the HI Express instead. This place is awful.

Diana P.

8/10

The pork and huitlacoche quesadillas were delicious, and both hit the spot. Before those, I tried a few things from the buffet, including chilaquiles, picadillo, rajas, and beans. They were good, but something felt like it was missing.

Francisco A.

6/10

The food was really nice, though service can be very slow if you’re in a hurry. It’s a small hotel in a great spot in Ciudad del carmen. They don’t exchange euros, only dollars, but they’ll take you to a nearby bank to change your euros. A good place.

Amenities

Everything available at this property

106 Facilities

General Services

63 available
  • Computer
  • Air conditioning
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke Free Property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express Check In/Check Out
  • Garden
  • Television in lobby
  • Fire Extinguisher
  • Outdoor furniture
  • Reception desk
  • Bridal suite
  • Room service
  • Iron and board
  • Ironing
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Luggage storage
  • Wake Up Service
  • Telephone
  • Diet menu (on request)
  • Cafe
  • Packed Lunches
  • Area shuttle
  • Airport transportation
  • Transfer services
  • Tour assistance
  • Total number of rooms
  • Number of floors (main building)
  • Double rooms
  • Suites
  • hotel
  • 24 Hour Reception
  • Check In Hour
  • Check Out Hour
  • Late Check Out
  • Car hire
  • Airport Shuttle
  • Laundry service
  • Launderette
  • Multilingual staff
  • 24 Hour Security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Concierge
  • Luggage room
  • Clothes dryer
  • Café
  • Smoking area
  • Printer
  • Hot tub
  • Non Smoking Establishment

Accessibility

3 available
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Internet

3 available
  • Free Wi Fi
  • Internet
  • Wi Fi

Parking

3 available
  • Car park
  • Secure parking
  • Valet parking

Meals

11 available
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Vending machine
  • Kitchen
  • Bottled water
  • Kettle

Business Services

4 available
  • Conference room
  • Meeting room
  • Business centre
  • Fax

Recreation & Wellness

2 available
  • Massage
  • Spa centre

Pool and beach

1 available
  • Outdoor freshwater pool

Sports

3 available
  • Fitness
  • Golf
  • Tennis

Children

1 available
  • Children playground

Pets

1 available
  • Small pets allowed (under 5 kg)

Room Amenities

8 available
  • Non Smoking Rooms
  • Fridge
  • Family room
  • Cable TV
  • Hairdryer
  • Shower/Bathtub
  • Toiletries
  • Towels and bed linen

Languages

3 available
  • Spanish
  • English
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

46 places nearby
Closest Bus ADO Cd. del Carmen

476 m 6 min walk

Closest Ferry Terminal Turística Isla del Carmen

2.9 km 36 min walk

Top attraction nearbyParadise Island Casino Cd. del Carmen

319 m 4 min walk

Dining nearby 20 Restaurants

26 m 1 min walk

Attractions

20
  • Paradise Island Casino Cd. del Carmen319 m 4 min walk
  • Reloj de las 3 Caras330 m 4 min walk
  • El Caminero Park646 m 8 min walk
  • Glorieta del Camarón746 m 9 min walk
  • Ciudad del Carmen Campeche1.8 km 22 min walk

Restaurants

20
  • Tierra Madre Restaurante y salón de eventos26 m 1 min walk
  • Bull's Burger29 m 1 min walk
  • Cd. Carmen38 m 1 min walk
  • Pizza Hut39 m 1 min walk
  • Los Placeres39 m 1 min walk

Transit

6
  • ADO Cd. del CarmenBus476 m 6 min walk
  • Playa Norte Bus StationBus2.6 km 33 min walk
  • ADO Bus StationBus2.8 km 35 min walk
  • Terminal Turística Isla del CarmenFerry2.9 km 36 min walk
  • ruta zoologicoBus3.4 km
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 18:00Front desk timing
Check-out12:00Departure timing