Fiesta Americana Hacienda Ixtapan de La Sal
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
- Accommodates
- Up to 4 guests
Room Information
Rooms
1 / 5 Double Guest room with balcony and with garden view
- 2 guests
- full double bed
- Private bathroom
- balcony
- coffee
- hairdryer
- iron
- private-bathroom
- safe
- shower
- telephone
- toiletries
- tv
- with-view
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1 / 1 1 Bedroom Double Larger Suite with balcony and with inland view
- 2 guests
- full double bed
- Private bathroom
- balcony
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 4 Double Guest room
- 2 guests
- full double bed
- Private bathroom
- coffee
- hairdryer
- private-bathroom
- safe
- tv
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1 / 6 Double Guest room with balcony and with mountain view
- 2 guests
- full double bed
- Private bathroom
- balcony
- coffee
- hairdryer
- private-bathroom
- safe
- tv
- with-view
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Guest reviews
Recent reviews shared by hotel guests
Nadav S.
The restaurant menu is limited, and I’m not sure about how the food is prepared. I found a long hair in my sandwich, and the coffee tasted as if the water came from the pool. The entrance renovation looks nice, but the pool area and public spaces feel odd and sketchy. There’s a foul-smelling pool of wastewater beside the kids’ pool, a decrepit boat, and pool chairs scattered around as if they had minds of their own. Under the kids’ boat, an open door leads to equipment and paint that look dangerous. Go in if you dare. The place also feels like a Gothic novel: an old, crumbling building that could use more caretakers, a blinking hallway light, passages that go nowhere, and a poolside sink that won’t drain. After sleeping in the beds, I got little itchy bumps on my ankles, and there are strands of dark black hair hanging from the top of a stairwell. I can’t shake the sense that the place is either haunted by ghosts or poorly managed. Stay here if you need material for a horror film.
Paola C.
Breakfast and the buffet deserve five stars. Marcos, our waiter, was attentive and took great care of us. He also volunteered information about the hotel’s other services and benefits. The food service staff made fresh omelettes and were great to talk with, telling us about the day’s ingredients. The drinks at the bar the night before were a struggle, though. Their flavor or mix wasn’t what we expected for the mixed drinks we ordered, so I took a star off for service. I also deducted a star for a few room issues: the sheets looked clean but had a couple of stains, the shower sprayed water over the ceiling and glass enclosure and left the floor wet, and the coffee maker didn’t work. We told the staff, and they fixed those things right away. We plan to stay again.
Verónica S.
My kids loved the slides in the kids’ pool and are already asking when we can come back. The facilities are absolutely five star, and the staff pay attention to every detail. During our four days, Edith Torres gave us a lovely welcome at reception, Marco Dominguez looked after us so well in the restaurant, and Gabriela was a thoughtful and helpful housekeeper. Omar and the rest of the restaurant crew were attentive at dinner and made every meal a great experience. The food was wonderful. I also went to two Zumba lessons. The teacher was lovely, and I left both lessons feeling happy and full of energy. The pool bar staff were fun and pleasant and helped us have a great time.
Lorena E.
We’re already looking forward to coming back. The breakfast was delicious, and Marco Dominguez and Fernando gave us outstanding service. The rooms were big, comfortable, and clean. There’s lots for kids to enjoy, from the pools and indoor pool to the go-karts and playground. A great place for every age, grandmas included.
Claudia F.
The whole family enjoyed the activities, especially the kids. We were celebrating a birthday, and the hotel team went above and beyond with fantastic entertainment to make it special. Their attention to detail and dedication made the whole stay memorable. We couldn’t have asked for a better place to celebrate and relax.
Amenities
Everything available at this property
General Services
36 available- ATM
- Shopping on site
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Gift shop
- Express Check In/Check Out
- Chapel
- Garden
- Terrace
- Private Check In/Check Out
- Bridal suite
- Room service
- Indoor Fireplace
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Iron
- Diet menu (on request)
- Cafe
- Car rental
- Transfer services
- Tour assistance
- Barbecue grill(s)
- Billiards
- Karaoke
- Hiking
- Sun Deck
- Ping Pong
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Internet access
Meals
7 available- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
Sports
1 available- Bike rental
Room Amenities
8 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
2.8 km 36 min walk
55.0 km
428 m 5 min walk
47 m 1 min walk
Attractions
20- Mural "Conciencia Animal" Omicron 23428 m 5 min walk
- Parish of the Assumption of Mary, Ixtapan de la Sal Méx,.651 m 8 min walk
- Monumento a los Mártires de Ixtapan678 m 8 min walk
- Ixtapan de la Sal678 m 8 min walk
- Quiosco Ixtapan de la Sal688 m 9 min walk
Restaurants
20- Starbucks Marriott47 m 1 min walk
- La Cupula250 m 3 min walk
- Hotel Restaurante Bar Dorantes406 m 5 min walk
- Pizza y Alitas ZUMBA417 m 5 min walk
- Mariscos Casa ixtapan423 m 5 min walk
Transit
20- Aeropuerto Internacional de TolucaAirport55.0 km
- Autobuses Ixtapan de la SalBus2.8 km 36 min walk
- Flecha RojaBus26.3 km
- Flecha Roja ChalmaBus26.3 km
- Ruta Chalma-MalinalcoBus26.5 km

Stay rules
Important conditions for your stay