Doubletree By Hilton Santa Fe
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Airport shuttle
- Available for a fee
- Late checkout
- Free
- Luggage storage
- Available
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Upayan S.
Traffic here is horrendous, and there isn't accessible public transport. You're basically stuck in an office park. Parque La Mexicans looks right next door as the crow flies, but it's an hour's walk because there's no sidewalk. Driving there takes 14 minutes with traffic. For the price, I expected more. Breakfast was nice, but the room came with just two tiny bottles of water. There's no fridge, the toilet wouldn't flush and they never fixed it after I messaged them on WhatsApp, and getting onto the WiFi was complicated. It feels overpriced for what's offered.
Giovanni P.
The front desk supervisor provided horrible service and took no responsibility for the misinformation I'd been given when booking.
Bruno C.
The hotel is about a seven-minute walk from the Santa Fe Conference Center, and the rooms are comfortable. Service was quick and polite, and breakfast was amazing. The restaurant and bar are also very good, day or night. It is far from the city, but that felt like an acceptable trade-off for a conference visit.
Felipe M.
The rooms are quiet and cozy, and Santa Fe is a great location for them. The BBVA convention center, several shopping areas, and la Mexicana park are all within walking distance.
Jhonatan M.
A month and five phone calls later, I'm still waiting for them to correct an invoice and issue a refund. They charged me randomly without explaining why. Nobody returns my calls or answers my emails, and they just lie on the phone. I'm still trying to sort it out as I write this. Worst service ever.
Amenities
Everything available at this property
General Services
45 available- Terrace
- Laundry
- Cafe
- Extra decontamination measures
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- City centre
- Airport
- Entertainment Area
- Electric vehicle charging station
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Local and international calls
- Airport Shuttle
- Room service
- Laundry service
- Launderette
- Day Care Centre
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Cloakroom
- Lift access
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Highchairs
- Banquet hall
- Show cooking
- Projector
- Printer
- Photocopier
- Audio Visual Equipment Rental
Internet
1 available- Wired Internet
Parking
1 available- Valet parking
Meals
4 available- Bar
- Restaurant
- Dining area
- Air conditioning in Restaurant
Business Services
4 available- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
1 available- Massage
Pool and beach
3 available- Indoor freshwater pool
- Indoor heated pool
- Sun loungers
Sports
1 available- Gym
Children
1 available- Children playground
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
1 available- Connecting rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
82 m 1 min walk
737 m 9 min walk
9.5 km
91 m 1 min walk
Attractions
20- Six Flags México9.5 km
- Bosque de Chapultepec9.7 km
- Museo Soumaya10.3 km
- Chapultepec Castle10.4 km
- Museo Nacional de Antropología10.4 km
Restaurants
20- Shu91 m 1 min walk
- Villa María94 m 1 min walk
- Comedor 3M Eurest101 m 1 min walk
- La Posta de Bayres122 m 2 min walk
- Ta Con Fe129 m 2 min walk
Transit
20- Aeropuerto Internacional de la Ciudad de MéxicoAirport21.4 km
- Aeropuerto Internacional de TolucaAirport32.0 km
- Avenida Santa Fe - 3MBus82 m 1 min walk
- Antonio Dovalí Jaime - Avenida Santa FeBus268 m 3 min walk
- Avenida Santa Fe - Centro BancomerBus320 m 4 min walk

Stay rules
Important conditions for your stay