Allegro Playacar - All Inclusive
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- MXN 550
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Standard Family room with ocean view
- Private bathroom
- air-conditioning
- fan
- hairdryer
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- toiletries
- towels
- tv
- wardrobe
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1 / 1 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 1 Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Standard Family room with garden view
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Jean P.
This was our third visit in three years, and we’d definitely come back. It’s a really nice, smaller resort with very good customer service. We like the food here better than at the bigger resorts because it’s tastier and more flavorful. After a few days, the bartenders know what drinks we like, and they’re super friendly, as is the rest of the service team. The rooms are clean, the grounds are well kept, and the whole place feels relaxing. The entertainment staff are very friendly and try to get guests involved each day. Wi-Fi is good throughout.

Gabriel T.
There was plenty for the kids to do, and my child had a great time at the well-equipped kids club. The beach is big with lots of room for families, though a bit more shade would help. We also enjoyed the entertainment team, especially Annet and Angel, who ran bingo, trivia, contests, and other activities. Everyone on staff was friendly and helpful. The food was quite good too, though more variety would be welcome. A nice place to stay with family and friends.
Daphne M.
Reyna was such a sweet, enthusiastic server. She even practised remembering the six Canadian names in our group, and the service throughout was attentive and friendly. We loved the clean beach and all the chairs, and the food was good. Playa del Carmen was a safe walk away. We had such a splendid stay that we're planning to come back next year.
Hunor F.
The place itself is nice, but our stay got off to a rough start. For our group of 30, check-in took 40 minutes, then it was another hour and a half before we could get into the room because the door wasn't working. They didn't offer another room to sort it out faster, and security eventually had to repair the door. You need patience, and it helps to speak some Spanish.
Jennie W.
Alejandra, the manager, was lovely and kept an eye on the restaurant and its details. Reyna gave us wonderful, attentive service too, always with a smile. We met her on our first day, and she remembered all six names in our party. Our stay here has been wonderful.
Amenities
Everything available at this property
General Services
30 available- ATM
- Shopping on site
- Air conditioning
- Currency exchange
- Smoke Free Property
- Security guard
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Room service
- Iron and board
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Car rental
- Airport transportation
- Tour assistance
- Billiards
- Karaoke
- Nightclub
- Fishing
- Ping Pong
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Internet
Parking
3 available- Parking
- Parking nearby
- Free Parking on Premises
Meals
9 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
Pool and beach
2 available- Swimming pool
- Outdoor pool
Room Amenities
8 available- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
382 m 5 min walk
1.8 km 23 min walk
511 m 6 min walk
67 m 1 min walk
Attractions
20- Playacar Beach511 m 6 min walk
- Playa del Carmen Archeological Site712 m 9 min walk
- Letras Playa del Carmen1.8 km 23 min walk
- Parque Los Fundadores1.9 km 24 min walk
- Portal Maya1.9 km 24 min walk
Restaurants
20- Bufet67 m 1 min walk
- Restaurante Ventanas143 m 2 min walk
- Prego Playacar156 m 2 min walk
- Restaurante XUL-HA. Mayan cuisine.169 m 2 min walk
- Il Palco176 m 2 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport52.9 km
- сервис КоллективоBus382 m 5 min walk
- Plaza Progreso / Costamed - FederalBus1.2 km 15 min walk
- Centro Maya - C 41 Sur y FederalBus1.3 km 16 min walk
- Final 30 - Av 30 Nte y C 1 SurBus1.8 km 22 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required
Internet
Internet in rooms - Extra charge may apply
Internet
Internet at the property - Extra charge may apply
Transfers
One-way Airport shuttle - Extra charge may apply