Beach front-Ocean View Studio -Hotel Sunset Fishermen condo 344/C
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Languages
- Multi-language staff
Guest reviews
Recent reviews shared by hotel guests
Claudia M.
My family and I went to the main restaurant for dinner around 9:45 pm, though it was due to close at 10:30 pm. Because I can't have gluten or dairy, I was told there was nothing I could eat. They had a “special menu,” but everything was apparently made ahead, and staff wouldn't prepare even a simple dish that met basic dietary needs. They said I had to order a full day in advance. So I could sit there, but not actually have dinner. After 26 years as members, it's sad to see the standards drop this much. It felt like closing and doing the bare minimum mattered more than taking care of guests, which is shocking for a place that claims to offer quality service. The chef, Luis, is part of how the restaurant is being represented, and that was disappointing too. I definitely wouldn't recommend it. They seem to care about convenience, not their guests.
Gerald W.
The rooms are spacious and nice, housekeeping does a great job, and the staff are generally friendly. It's a short walk to Playa del Carmen, and I'd still probably come back to Sunset Fishermen. The place is good, just not like it was 20 years ago. Some things have been discontinued, and other things are done differently now. It feels expensive for what you get. Seaweed washes up on the beach every day and builds up slowly, spoiling the ocean view and experience. They could improve things by clearing it more automatically. For the accommodation, I'd call Fishermen a solid 3 star.
DANIEL P.
We were there with four children under 10, and the staff refused to give us drinking water. The water had been coming from the front desk, but when I went to ask for a refill, they said there'd been a complaint and we couldn't have any more. The manager was off that day, so there was no way to speak with him. Earlier, my paper bracelet had dissolved after a whole day in the water. The manager told me I wouldn't get bar service without one, so I said I'd get a replacement and did. At the restaurant, they ask for tips despite terrible service and warm beers. Terrible management. Never again.
Elliot B.
The resort looks beautiful, and the staff are wonderful. Everyone is friendly and makes sure we have what we need.
Michael B.
I've been coming here for 13 years, but the manager treated us like strangers. We only wanted to say hi to our friends at the resort and get a day pass. The supervisor was very rude and should be ashamed.
Amenities
Everything available at this property
General Services
9 available- 24 Hour Reception
- Smoking areas
- Garden
- Television in lobby
- No elevators
- Laundry
- Concierge services
- Dry Cleaning
- Library
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Business Services
1 available- Event facilities
Recreation & Wellness
2 available- Steam room
- Spa
Pool and beach
3 available- Beach facilities
- Pool facilities
- Children swimming pool
Children
1 available- Babysitting and childcare
Pets
1 available- Pets Not Allowed
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
404 m 5 min walk
1.1 km 14 min walk
237 m 3 min walk
304 m 4 min walk
Attractions
20- Playa del Carmen Archeological Site237 m 3 min walk
- Playacar Beach1.0 km 13 min walk
- Letras Playa del Carmen1.1 km 14 min walk
- Portal Maya1.2 km 15 min walk
- Parque Los Fundadores1.2 km 15 min walk
Restaurants
20- Botticelli304 m 4 min walk
- La Terraza Grill the Reef Playacar310 m 4 min walk
- Restaurant Chula Vista329 m 4 min walk
- Casa Cenote415 m 5 min walk
- Agave Mexican Restaurant, Riu Palace Riviera Maya416 m 5 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport52.3 km
- сервис КоллективоBus404 m 5 min walk
- Terminal Marítima de Playa del CarmenFerry1.1 km 14 min walk
- ADO Terminal TurísticaBus1.3 km 16 min walk
- Final 30 - Av 30 Nte y C 1 SurBus1.3 km 16 min walk

Stay rules
Important conditions for your stay