Roomundo
Smoke-freeFamily friendly

About this property

A great place to have a rest after an exciting day! Hotel "Chez Waffle Hotel" is located in Playa del Carmen. This hotel is located in 23 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xcaret Eco Theme Park, Xel-Ha Water Park and Coba Ruins. Location You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a free parking zone. If you travel by car, you can park in a parking zone. Here, you can treat yourself with water procedures as there will be an outdoor pool. To book an excursion, consult the tour assistance desk of the hotel. At the guests’ disposal, there’s also a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English and Spanish. At the hotel

Popular facilities

See all facilities
Swimming pool
Spa & wellness
Free WiFi
Restaurant
Beach access
ParkingFree

Good to know

Check-in
From 14:00
Check-out
Until 11:00
Breakfast
Available
Late checkout
Available for a fee
Luggage storage
Available
Languages
Spanish, English, Multi-language staff
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Standard Suite

  • Private bathroom
  • air-conditioning
  • fan
  • hairdryer
  • iron
  • microwave
  • mini-bar
  • mirror
  • private-bathroom
  • safe
  • shower
  • tea-or-coffee
  • telephone
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Quadruple Suite

  • 4 guests
  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Junior Suite

  • Private bathroom
  • air-conditioning
  • fan
  • hairdryer
  • iron
  • microwave
  • mini-bar
  • private-bathroom
  • safe
  • shower
  • tea-or-coffee
  • toiletries
  • towels
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Standard Double Suite

  • 2 guests
  • full double bed
  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.2/10
Excellent
215 reviews

marcie N.

10/10

I felt right at home in this small, cozy hotel. It sits in a quiet, private, upscale neighborhood beside a private lake, and the hotel provides kayaks to use there for free. My room was clean, if small, and the staff were so friendly. Breakfast was delicious too. I’d highly recommend staying here!

Crystal M.

10/10

Saul made our breakfast such a joy. He was attentive, polite, and professional, and spoke about the hotel and restaurant with such pride that I assumed he owned the place. Thanks for a wonderful experience, Saul. We’ll be back and will recommend it to everyone. We tried the New York waffle, red salsa chilaquiles, and acai bowl. The waffle was tasty but sweeter than I like, so I’d ask for less jam next time. The chilaquiles were flavorful, though not spicy enough for me. The location is adorable and the ambience is superb. I absolutely loved the place and highly recommend it.

Shaun B.

10/10

Breakfast was unreal, the staff were incredible, and the rooms were super clean. It’s got everything you want for a great stay. The main marina and restaurant area is about a 10 minute walk away, and it’s a nice stroll. You can also borrow their bikes for free. We had an awesome time here!

Dave K.

2/10

We arrived at 5:30 pm to check in and nobody was there. No one answered our calls, either. Someone texted that they’d get back to us shortly, but we ended up having to find somewhere else to stay. The next morning they contacted us as if nothing had happened and said we could check in then. We just want our money back. Worst experience.

Amenities

Everything available at this property

64 Facilities

General Services

39 available
  • Smoking areas
  • Smoke Free Property
  • Ticket assistance
  • Express Check In/Check Out
  • Garden
  • Terrace
  • No elevators
  • Safe Deposit Box
  • Concierge services
  • Luggage storage
  • Tour assistance
  • Sun Deck
  • Extra decontamination measures
  • Additional Measures Against COVID 19
  • Year of most recent renovation
  • Total number of rooms
  • Number of floors (main building)
  • Double rooms
  • Junior suites
  • hotel
  • MasterCard
  • Visa
  • Check In Hour
  • Check Out Hour
  • Late Check Out
  • Mobile phone coverage
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Luggage room
  • BBQ facilities
  • Bikes available
  • Parasols
  • Early Check In
  • Early departure
  • Identification card at arrival
  • Non Smoking Establishment
  • Minimum Check In Age
  • Catamaran sailing

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

2 available
  • Parking
  • Free parking nearby

Meals

5 available
  • Breakfast
  • Restaurant
  • Dining area
  • Air conditioning in Restaurant
  • Breakfast a la carte

Recreation & Wellness

2 available
  • First Aid Kit
  • Massage

Pool and beach

7 available
  • Outdoor pool
  • Beach facilities
  • Beach/pool towels
  • Next to the beach
  • Private pool
  • Outdoor freshwater pool
  • Sun loungers

Sports

3 available
  • Golf сourse (within 3 km)
  • Bicycle hire service
  • Bicycle storage

Room Amenities

1 available
  • Family room

Languages

3 available
  • Spanish
  • English
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Puerto Aventuras

1.6 km 20 min walk

Closest Ferry Ferry Calica

14.3 km

Top attraction nearbyCenote Media Luna

240 m 3 min walk

Dining nearby 20 Restaurants

441 m 6 min walk

Attractions

20
  • Cenote Media Luna240 m 3 min walk
  • Phil’s Place361 m 5 min walk
  • Caleta Chac-hal-al377 m 5 min walk
  • La Bocana420 m 5 min walk
  • Marina Bay433 m 5 min walk

Restaurants

20
  • De Boca en Boca441 m 6 min walk
  • Pippo's Pizza528 m 7 min walk
  • Casa Lancava528 m 7 min walk
  • Ushi Sushi558 m 7 min walk
  • Paparazzi649 m 8 min walk

Transit

20
  • Aeropuerto Internacional de CancúnAirport71.1 km
  • Puerto AventurasBus1.6 km 20 min walk
  • Puerto Maya/Puerto AventurasBus1.6 km 20 min walk
  • mini van stopBus3.6 km
  • la parada para Xpu Ha playa (80 pesos la entrada)Bus3.8 km
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 22:00Front desk timing
Check-out11:00Departure timing

Rules and eligibility

Children

Ages 0-3 - Extra bed available