Heaven Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Languages
- Multi-language staff
- Room types
- 3
Guest reviews
Recent reviews shared by hotel guests
Robert G.
The pool was great, and everything was really clean and modern. We're glad we came :)

Sophie D.
We had a wonderful stay with the kids, and the suite's little built-in kitchen made being away from home much easier since they have food allergies. The hotel is beautiful and away from all the hustle and bustle. They clean every day, the rooms have lovely a/c, and there are TVs for winding down at night. The staff were so friendly and helpful. Thank you!
Lucia R.
A lovely two-bedroom apartment, with everything you need.
Martin V.
There are a supermarket and a few restaurants and cafés right next door. The hotel is in a quiet neighborhood, not far from Xcalacoco beach, with a nice pool. The spacious suites have two bedrooms and two bathrooms.
Patricia G.
I'm almost hesitant to write this because I worry the hotel will be fully booked when I come back. I've traveled all over the world and spent nearly two decades working in high-end hospitality, so my standards are high. This place met them. The prices are very fair, it's peaceful and convenient, and the modern comfort and attention to detail are lovely. The whole team, including Laura, Johnny, Liz, Sofia, Josefa, Daysi, and the room cleaning and maintenance staff, treated us with care and respect. Wonderful service from genuinely kind people, and the company feels honest and human. Congratulations to the owner and staff, you run a great hotel. Pictures to come...
Amenities
Everything available at this property
General Services
3 available- Elevator/lift
- Laundry
- Telephone
Meals
1 available- Bar
Pool and beach
1 available- Swimming pool
Room Amenities
1 available- Hairdryer
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
719 m 9 min walk
44.6 km
5.2 km
15 m 1 min walk
Attractions
20- Playa Mamitas5.2 km
- SAYAB Planetario de Playa del Carmen5.3 km
- Playa del Carmen Lighthouse6.0 km
- 3D Museum of Wonders6.0 km
- Museo Frida Kahlo Playa Del Carmen6.1 km
Restaurants
20- Casa de Rosa15 m 1 min walk
- Ki'i CAFÉ24 m 1 min walk
- Funky Monkey Pizza & Grill25 m 1 min walk
- Taquería Los Compas26 m 1 min walk
- La Lonchería49 m 1 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport44.6 km
- Bepensa - Federal y Av XcalacocoBus719 m 9 min walk
- Federal y Av Xel-HaBus893 m 11 min walk
- Parque Nicte-Ha - Av 15 Nte y C SuárezBus1.7 km 21 min walk
- Parque - C Azores y C AntillasBus1.8 km 22 min walk

Stay rules
Important conditions for your stay