Hotel Angelo's
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Airport shuttle
- Available
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Multi-language staff
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
B. M.
For $100+ a night, this place feels like it should cost $30–$40 at most. I can’t understand how the hotel has a 4.5 rating. It’s extremely outdated, inconveniently located, and the service was disappointing. I asked for two extra towels and was told there weren’t any. The water never got hot, only lukewarm. Checkout was ridiculous, too: I had to go back upstairs just to return a thermometer and the TV remote.

Arjun D.
The breakfast was advertised as an unlimited buffet, but the selection was very limited and there were no vegetarian or vegan friendly options. The pools were basically puddles I didn’t want to step into, and the rooms had no hot water at all. We had to tell reception every time we wanted hot water for a shower. It was extremely frustrating. This hotel is a scam and nothing like the advertisement. Please don’t fall for it.
Sandy P.
The restaurant serves breakfast and then closes, and there are no beverages available. The area felt dangerous to walk around in search of something to eat or drink. The hotel also isn’t as advertised, with no room service, shuttles, concierge, or multilingual staff. The pools were dirty and scummy, and there weren’t any towels in the pool area if you dared to go in the water. In the bathroom there were just 2 hand towels and a small shampoo. I had to ask for towels and glasses. I eventually got 2 towels, but they said the glasses were locked in the restaurant.
Warda F.
It’s fine for sleeping, showering, and eating, so you get what you pay for. The pool was dirty the whole time we were there, the staff were okay, and there’s no view. On the plus side, it’s a $2 taxi ride to 5th Ave, with a pharmacy and some restaurants within walking distance. Breakfast was affordable and yummy, and the staff helped us with a taxi and some packages throughout our stay. Not a bad hotel, but definitely 3 stars.
P G.
The staff were extremely friendly and helpful, and my room was cleaned every day to a high standard. I got better service here than at 4-5 star hotels I’ve stayed at. I was there for one week in January 2022, and found it great value for the price. At a good pace, 5th avenue is about a 15 minute walk away, which makes for good exercise. A taxi is another option and costs approximately 100 pesos, which isn’t expensive.
Amenities
Everything available at this property
General Services
21 available- Air conditioning
- Elevator/lift
- Smoking areas
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Express Check In
- Patio
- Reception desk
- Luggage storage
- Safe Deposit Box
- Concierge services
- Airport transportation
- Tour assistance
- Picnic area
- Sun Deck
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Additional Measures Against COVID 19
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Meals
2 available- Breakfast
- Restaurant
Business Services
3 available- Business center
- Fax and copy machine
- Conference Hall
Pool and beach
3 available- Beach shuttle
- Outdoor pool
- Next to the beach
Room Amenities
2 available- Non Smoking Rooms
- Family room
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
106 m 1 min walk
50.7 km
1.1 km 13 min walk
135 m 2 min walk
Attractions
20- 3D Museum of Wonders1.1 km 13 min walk
- Cedricplayatours1.2 km 15 min walk
- Museo Frida Kahlo Playa Del Carmen1.2 km 15 min walk
- Parque Los Fundadores1.2 km 15 min walk
- Portal Maya1.2 km 16 min walk
Restaurants
20- El Faisán y El Venado135 m 2 min walk
- El churrasquero144 m 2 min walk
- Taqueria El Faisan158 m 2 min walk
- Nativo160 m 2 min walk
- Cocina Economica La Jarochita162 m 2 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport50.7 km
- Colectivo stationBus106 m 1 min walk
- Express - Av Juárez y C 55 DiagBus165 m 2 min walk
- Playa Express - ColectivosBus209 m 3 min walk
- Playa Express - ADOBus219 m 3 min walk

Stay rules
Important conditions for your stay