Roomundo
Smoke-freeFamily friendly

About this property

Want to take a rest and explore the city? Hotel "Hotel52" is located in Playa del Carmen. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Mamitas Beach Club, Playa del Carmen Main Beach and Xcaret Eco Theme Park. Location Taste the local cuisine and have a rest in the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a solarium and a spa center. Sports fans are going to love a diving club. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. The tour assistance desk of the hotel will help you book an excursion. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: ironing, press and a safe-deposit box. The staff of the hotel will be happy to talk to you in English and Spanish. At the hotel In the room, for you, there is a shower. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Swimming pool
Spa & wellness
Free WiFi
Restaurant
Airport shuttle
Parking

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
Spanish, English, Multi-language staff
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • blackout-blinds
  • fan
  • hairdryer
  • iron
  • private-bathroom
  • safe
  • shower
  • toiletries
  • towels
  • tv
  • wardrobe
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Standard Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • fan
  • hairdryer
  • private-bathroom
  • safe
  • wi-fi
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Deluxe Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
  • wi-fi
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Deluxe Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • private-bathroom
  • wi-fi
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.2/10
Very Good
1446 reviews

Lukas F.

8/10

Basically a very nice hotel, and I can highly recommend it. The main issue is the lack of maintenance, since they could do more with the place. Our room didn’t have any toiletries like shampoo or shower gel, and there was no hair dryer either. For a 4* hotel, those should be included as standard.

B K.

10/10

The rooftop pool was nice, and breakfast was delicious. I also liked the location, just off 5th ave and close to the public beach. It’s a quaint, simple hotel, not a resort, but decent for the price. The concrete building made it surprisingly quiet. I never heard anyone walking in the halls or above me. The room was simple but nice, and everything was very clean. I didn’t see any bugs anywhere, and there was no mold. The staff were quiet but nice; when I smiled and said hello, everyone smiled and said hello back. The one thing I missed was bottled water in the room.

Peter W.

10/10

There’s a pretty jungle-like garden on the first floor, and the rooftop pool is great for a swim or just being outdoors. Breakfast up there is plentiful and delicious, with views of the ocean and city. The staff are kind and helpful. The location is perfect for me, close to the beach and just steps from 5th avenue for food and shopping. It’s safe and quiet at night. The beds are clean and really comfortable, and I like the minimalist furniture and concrete floors. Bathroom water pressure is great, though it’s a little cold, which feels refreshing after a day in the sun.

Leila F.

6/10

The location is great, but the room is very basic. There was no fridge, the AC didn’t work properly, and it didn’t look like the photos online. The shower door sticks, so it feels like you might not be able to get out. We’ve been here since Saturday, and it’s Monday now, but our room still hasn’t been cleaned or the beds made. Someone, apparently housekeeping, came in last night and left a towel in the sink without cleaning the room. Today they came in again, took the towels and didn’t leave replacements or make the bed.

Amenities

Everything available at this property

60 Facilities

General Services

36 available
  • Air conditioning
  • Elevator/lift
  • Smoking areas
  • Smoke Free Property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express Check In/Check Out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Reception desk
  • Room service
  • Ironing
  • Luggage storage
  • Safe Deposit Box
  • Wake Up Service
  • Telephone
  • Cafe
  • Coffeemaker
  • Shuttle
  • Airport transportation
  • Transfer services
  • Tour assistance
  • Fishing
  • Sun Deck
  • Windsurfing
  • Diving
  • Snorkelling
  • Solarium
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Additional Measures Against COVID 19

Accessibility

1 available
  • Accessibility features

Internet

1 available
  • Free Wi Fi

Parking

1 available
  • Parking

Meals

2 available
  • Restaurant
  • Bottled water

Business Services

2 available
  • Event facilities
  • Conference Hall

Recreation & Wellness

3 available
  • Massage
  • Spa
  • First Aid Kit

Pool and beach

4 available
  • Swimming pool
  • Outdoor pool
  • Public beach
  • Next to the beach

Sports

1 available
  • Golf сourse (within 3 km)

Pets

1 available
  • Pets Not Allowed

Room Amenities

5 available
  • Family room
  • Cable TV
  • Shower
  • Wardrobe/Closet
  • Toiletries

Languages

3 available
  • Spanish
  • English
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Av 30 Nte y C 52 Nte

458 m 6 min walk

Closest Airport Aeropuerto Internacional de Cancún

48.9 km

Top attraction nearbyPlaya Mamitas

980 m 12 min walk

Dining nearby 20 Restaurants

72 m 1 min walk

Attractions

20
  • Playa Mamitas980 m 12 min walk
  • Playa del Carmen Lighthouse1.7 km 21 min walk
  • 3D Museum of Wonders1.7 km 21 min walk
  • Museo Frida Kahlo Playa Del Carmen1.8 km 22 min walk
  • Cedricplayatours1.9 km 24 min walk

Restaurants

20
  • Taqueria Dòn Felipe72 m 1 min walk
  • Doce Empanadas95 m 1 min walk
  • Mar y Luna Coffe102 m 1 min walk
  • Fifty Brunch103 m 1 min walk
  • Sunrise Munchies123 m 2 min walk

Transit

20
  • Aeropuerto Internacional de CancúnAirport48.9 km
  • Av 30 Nte y C 52 NteBus458 m 6 min walk
  • CTM - Av 30 Nte y Av CTMBus510 m 6 min walk
  • Av 30 Nte y C 60 NteBus513 m 6 min walk
  • Super Aki - Av 30 Nte y C 38 NteBus623 m 8 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 00:00Front desk timing
Check-out12:00Departure timing

Rules and eligibility

Children

Ages 0-3 - Extra bed available