Hotel52
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- fan
- hairdryer
- iron
- private-bathroom
- safe
- shower
- toiletries
- towels
- tv
- wardrobe
Add your dates to see current rates.
Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- fan
- hairdryer
- private-bathroom
- safe
- wi-fi
Add your dates to see current rates.
Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
- wi-fi
Add your dates to see current rates.
Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Nina K.
The staff were very nice, and the hotel is close to good breakfast spots and the beach. We had this hotel included in our tour but chose to stay somewhere else. The rooms felt so basic, even the lighting, that it was more like a prison cell than a place for a nice vacation. The AC didn’t work well, even on the lowest temperature setting. The walls were poorly soundproofed, so we could hear neighbors talking or watching TV for hours as if they were right beside us. The TV didn’t have Netflix or other apps. Hot water was a gamble too, sometimes there was warm water, other times a cold shower or no shower.
Lukas F.
Basically a very nice hotel, and I can highly recommend it. The main issue is the lack of maintenance, since they could do more with the place. Our room didn’t have any toiletries like shampoo or shower gel, and there was no hair dryer either. For a 4* hotel, those should be included as standard.
B K.
The rooftop pool was nice, and breakfast was delicious. I also liked the location, just off 5th ave and close to the public beach. It’s a quaint, simple hotel, not a resort, but decent for the price. The concrete building made it surprisingly quiet. I never heard anyone walking in the halls or above me. The room was simple but nice, and everything was very clean. I didn’t see any bugs anywhere, and there was no mold. The staff were quiet but nice; when I smiled and said hello, everyone smiled and said hello back. The one thing I missed was bottled water in the room.
Peter W.
There’s a pretty jungle-like garden on the first floor, and the rooftop pool is great for a swim or just being outdoors. Breakfast up there is plentiful and delicious, with views of the ocean and city. The staff are kind and helpful. The location is perfect for me, close to the beach and just steps from 5th avenue for food and shopping. It’s safe and quiet at night. The beds are clean and really comfortable, and I like the minimalist furniture and concrete floors. Bathroom water pressure is great, though it’s a little cold, which feels refreshing after a day in the sun.
Leila F.
The location is great, but the room is very basic. There was no fridge, the AC didn’t work properly, and it didn’t look like the photos online. The shower door sticks, so it feels like you might not be able to get out. We’ve been here since Saturday, and it’s Monday now, but our room still hasn’t been cleaned or the beds made. Someone, apparently housekeeping, came in last night and left a towel in the sink without cleaning the room. Today they came in again, took the towels and didn’t leave replacements or make the bed.
Amenities
Everything available at this property
General Services
36 available- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Room service
- Ironing
- Luggage storage
- Safe Deposit Box
- Wake Up Service
- Telephone
- Cafe
- Coffeemaker
- Shuttle
- Airport transportation
- Transfer services
- Tour assistance
- Fishing
- Sun Deck
- Windsurfing
- Diving
- Snorkelling
- Solarium
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Additional Measures Against COVID 19
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
2 available- Restaurant
- Bottled water
Business Services
2 available- Event facilities
- Conference Hall
Recreation & Wellness
3 available- Massage
- Spa
- First Aid Kit
Pool and beach
4 available- Swimming pool
- Outdoor pool
- Public beach
- Next to the beach
Sports
1 available- Golf сourse (within 3 km)
Pets
1 available- Pets Not Allowed
Room Amenities
5 available- Family room
- Cable TV
- Shower
- Wardrobe/Closet
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
458 m 6 min walk
48.9 km
980 m 12 min walk
72 m 1 min walk
Attractions
20- Playa Mamitas980 m 12 min walk
- Playa del Carmen Lighthouse1.7 km 21 min walk
- 3D Museum of Wonders1.7 km 21 min walk
- Museo Frida Kahlo Playa Del Carmen1.8 km 22 min walk
- Cedricplayatours1.9 km 24 min walk
Restaurants
20- Taqueria Dòn Felipe72 m 1 min walk
- Doce Empanadas95 m 1 min walk
- Mar y Luna Coffe102 m 1 min walk
- Fifty Brunch103 m 1 min walk
- Sunrise Munchies123 m 2 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport48.9 km
- Av 30 Nte y C 52 NteBus458 m 6 min walk
- CTM - Av 30 Nte y Av CTMBus510 m 6 min walk
- Av 30 Nte y C 60 NteBus513 m 6 min walk
- Super Aki - Av 30 Nte y C 38 NteBus623 m 8 min walk

Stay rules
Important conditions for your stay
Rules and eligibility
Children
Ages 0-3 - Extra bed available