IRIS Studios & Apartments
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Airport shuttle
- USD 80
- Pets
- Not allowed
- Languages
- Spanish, English, Italian +2
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Studio
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fan
- fridge
- hairdryer
- kitchen
- microwave
- private-bathroom
- shower
- tea-or-coffee
- towels
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1 / 4 Suite
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fan
- fridge
- hairdryer
- kitchen
- microwave
- mirror
- private-bathroom
- safe
- shower
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1 / 5 Standard Studio with balcony
- air-conditioning
- balcony
- bedsheets
- coffee
- dining-area
- fan
- fireplace
- fridge
- hairdryer
- kitchen
- kitchen-stuff
- microwave
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1 / 6 Deluxe Double Apartment
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Christopher B.
We had to leave and find another hotel. The pool shown in the pictures was closed for maintenance, and no one had warned us. Our room’s AC was stuck at 29 degrees and only blew hot air; the shower barely dribbled water. Communication was awful from the start: we landed in Cancun without check-in instructions and had to find Wi-Fi to reach the host. The host has refused a refund and hasn’t replied to messages. I’ll report it to booking.com and try to get our money back that way. Avoid this place.
Kieran B.
I spent a month here and really enjoyed it. The modern building has a great rooftop pool and sits in a nice local neighborhood. Being a few blocks farther from the beach and the very touristy area meant things were relatively quiet, which suited me well. I’d recommend it to anyone visiting Playa.
Arjun M.
The room looked clean and tidy at first, and the location was decent. Check-in was quick and easy, and when I called the number listed online because I couldn’t find reception, someone got back to me quickly. They were also responsive whenever I had a question or issue. Still, I don’t think the stay was worth $50, maybe $20. Monthly rentals in Playa could be better value, and WhatsApp and Facebook groups are useful places to look. There were roaches in the kitchen cupboards, and after finding them in two cupboards I was too anxious to inspect the rest. At night, scratching and running sounds came from the walls, most likely a rodent, though I can’t say whether they have a rat problem. The AC worked but the temperature wouldn’t adjust; it was freezing at night, and switching it off didn’t work. It stayed that way until checkout. I was exhausted after the roaches and noises and just wanted to leave, so I didn’t tell the staff during the night. I hoped they might offer another room once I reported the infestation, but unfortunately there was no compensation. The bathroom water heater was unreliable, and so was the water pressure.
GIULIA F.
I spent six days in Playa and stayed at Iris Studios. The apartment was tidy and had everything fitted out well, and the rooftop pool with its little waterfall was charming. The owner was pleasant and quick to help. Shops and services are close to the center, and 5a Avenida is about a ten-minute walk away. Buses to the airport and other destinations are easy to find. I’ll definitely return.
KEVIN M.
EDIT: If this is in the same building as Sumatra 2, I’m sure I reviewed the right place. Google shows both at the same address, and the photos look like the same building. Maybe it’s listed under two names, or they’re separate buildings with different names. Either way, the penthouse unit had ants and was dirty and outdated. It needs major work. Don’t waste your time renting it.
Amenities
Everything available at this property
General Services
28 available- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Ticket assistance
- Terrace
- Express Check Out
- Private Check In/Check Out
- Indoor Fireplace
- Linens
- Mosquito net
- Microwave oven
- Coffeemaker
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Fishing
- Sun Deck
- Windsurfing
- Diving
- Cycling
- Snorkelling
- Solarium
- Family/Kid Friendly
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Internet
1 available- Free Wi Fi
Parking
3 available- Parking
- Parking nearby
- Free Parking on Premises
Meals
1 available- Kettle
Business Services
1 available- Event facilities
Recreation & Wellness
2 available- Doctor
- Massage
Pool and beach
5 available- Swimming pool
- Outdoor pool
- Beach/pool towels
- Next to the beach
- Rooftop pool
Sports
1 available- Golf сourse (within 3 km)
Pets
1 available- Pets Not Allowed
Room Amenities
9 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
Languages
5 available- Spanish
- English
- Italian
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
134 m 2 min walk
50.8 km
696 m 9 min walk
45 m 1 min walk
Attractions
20- 3D Museum of Wonders696 m 9 min walk
- Cedricplayatours765 m 10 min walk
- Museo Frida Kahlo Playa Del Carmen801 m 10 min walk
- Parque Los Fundadores807 m 10 min walk
- Portal Maya848 m 11 min walk
Restaurants
20- Restaurante La Cueva del pez maya45 m 1 min walk
- Parrilla El Criollo47 m 1 min walk
- El Jardin De La Doña54 m 1 min walk
- Barrio Burguers65 m 1 min walk
- TACOS DANY65 m 1 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport50.8 km
- Centro Avenida 35 - Av 35 Nte y Av JuárezBus134 m 2 min walk
- Av Juárez y Av 40 NteBus156 m 2 min walk
- Centro Avenida 35 - Av Juárez y Av 35 NteBus183 m 2 min walk
- Centro 30 Avenida - 30 Av Nte y Av JuárezBus186 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Transfers
One-way Airport shuttle - Extra charge may apply