Playa Suites
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
MARCUS L.
The map pin is in the wrong place. The hotel is on CTM between 5th and 10th. The building is new, so there is construction material lying around, but the rooms are clean and good, with new sheets and towels. Each room seems to have a little kitchenette with a microwave, coffee maker, hot plate, and some pans. Great for the price and location, with a small breakfast and dinner included at a nearby restaurant.
pierre L.
Scam! I wouldn't trust this place.
Mireille D.
The location is close to the center, so getting around on foot was easy. There's no hotel sign, and reception is behind a tinted window. Parking is available in front, but it's a paid lot during the day. The daytime receptionist was helpful enough and told us dinner and breakfast were included in the room price. The photos make the hotel look clean and show a pool, but the pool was more like a dusty, unusable paddling pool. Our room was dirty, and then the water went off. The night receptionist didn't understand the problem and moved us to a second room, much smaller than the first even though there were four of us. Water ran there, but it was cold, so we had a very chilly shower.
Marek K.
I found the services here disastrous. If anything goes wrong, getting a refund is impossible, and they take card payments without giving a receipt. The property is still promoted on booking websites despite this. To me, this place is a typical scam.
Elena N.
I didn't feel safe in the rooms, and the staff didn't seem to know what was available on the premises. The hotel has no name, and the address they give is different from the one on Booking.com. Breakfast is very basic, with flavored water instead of coffee or milk.
Amenities
Everything available at this property
General Services
38 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Express Check In/Check Out
- Chapel
- Garden
- Terrace
- Private Check In/Check Out
- Allergy Free Rooms
- Room service
- Trouser press
- Indoor Fireplace
- Locker
- Safe (in room)
- Laundry
- Safe Deposit Box
- Shoe shine
- Luggage storage
- Diet menu (on request)
- Packed Lunches
- Car rental
- Transfer services
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Bowling
- Casino
- Karaoke
- Nightclub
- Fishing
- Ping Pong
- Water park
Accessibility
1 available- Accessibility features
Internet
2 available- Wi Fi
- Internet access
Parking
3 available- Electric car charging
- Parking
- Free parking nearby
Meals
8 available- Bar
- Breakfast
- Common kitchen
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Bottled water
Recreation & Wellness
1 available- Spa tub
Pool and beach
2 available- Swimming pool
- Indoor Pool
Sports
3 available- Free bicycle rental
- Bike rental
- Mini golf
Room Amenities
2 available- Non Smoking Rooms
- Soundproof rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
188 m 2 min walk
49.8 km
491 m 6 min walk
19 m 1 min walk
Attractions
20- Playa Mamitas491 m 6 min walk
- 3D Museum of Wonders715 m 9 min walk
- Playa del Carmen Lighthouse726 m 9 min walk
- Museo Frida Kahlo Playa Del Carmen781 m 10 min walk
- Cedricplayatours951 m 12 min walk
Restaurants
20- Pik Nik19 m 1 min walk
- Don Tomato20 m 1 min walk
- La parrilla del Che23 m 1 min walk
- Green and Fit30 m 1 min walk
- AfterGym31 m 1 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport49.8 km
- Hotel Shuttle Bus Meeting areaBus188 m 2 min walk
- Viva AerobusBus376 m 5 min walk
- Av 30 Nte y C 28 NteBus464 m 6 min walk
- DAC - Av 30 Nte y C 20 NteBus477 m 6 min walk

Stay rules
Important conditions for your stay