Hotel Riu Tequila - All Inclusive
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, English, French +1
- Room types
- 4
- Accommodates
- Up to 2 guests
Room Information
Rooms
1 / 2 Double Junior Suite with balcony
- 2 guests
- full double bed
- Private bathroom
- balcony
- private-bathroom
- toiletries
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1 / 3 Twin Junior Suite
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
- toiletries
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1 / 3 Standard Twin room with balcony
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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1 / 2 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Nima R.
What stayed with me most was how personally the team responded when I raised concerns about some amenities, especially the dining choices and a few facilities. Sofia from management contacted me right away, offered to talk, and sent a heartfelt handwritten note. The little gift from Calú, the beloved mascot, was a lovely touch too. Fernando also took great care of our reservation, and my family and guest felt welcomed throughout. Every RIU staff member we met was warm and respectful, from the front desk to the service team. There are economic challenges affecting RIU hotels across Tequila, Yucatán, and Playa del Carmen, and I did notice some decline, but the staff's dedication made our stay at RIU Tequila memorable. We left grateful and happy. Thank you, Sofia and Fernando.
robert M.
There was so much to choose from here, with activities, shows, bars, and places to eat, and I would gladly return. The property looked clean and well kept, not run down or dated, and the bright main dining room and specialty restaurants offered plenty of good food. We had asked for a room near the restaurants and main building, and got one. It was spacious and clean, and a porter brought our bags up. We arrived several hours before check-in after spending the previous 3 weeks elsewhere. The front desk staff were very friendly, gave us a welcome drink, and let us use the facilities while we waited, even though the room wasn't ready, as expected. Our bracelets were issued, and they emailed us an hour before check-in time to say the room was ready, so we didn't need to keep checking. The beach shuttle was great, and staff everywhere, including dining and housekeeping, were consistently friendly and helpful. I'd highly recommend the resort and definitely plan to come back.
Claire M.
The beach was lovely, with really clear water, and the beach club buffet meant we could have lunch right there. It's about a 10-minute walk along a straight path between the resorts, shaded for most of the way, or you can take the shuttle that comes every 10 minutes. We also had great food, fun activities, and very nice staff. Great resort!
Keri T.
The room was the problem for me. After long days, the bed wasn't very comfortable, and the shower door wouldn't stay shut, so water flooded the bathroom floor every day. I slipped and fell near the toilet. Maintenance came quickly, but said they couldn't fix the door. I was staying for 6 days, and the fall happened less than 48 hours after check-in. I already had hip issues, and now I'm so sore I can barely leave my room. Luckily, the clinics and pharmacy were quick and easy to access for pain relief. The staff themselves were amazing, and check-in was the fastest I've ever had. The location is great for getting to the beach and shopping, and there are lots of delicious food options. It felt like a cruise ship on land. The nightlife sounds great from my room, and I hope to come back soon to enjoy it and try one of their other properties.
Adam C.
We loved the natural areas and wildlife, and there were plenty of pools, great entertainment, and swimming and activities for families. Food and drinks were always nearby. The beach is accessible by a short walk or a long golf cart ride. The resort was very clean and well run, and all the staff were wonderful. Margarita, our housekeeper, was the best and made awesome towel animals for my daughter. Arturo at the buffet was amazing too. This was our second visit, and we can't wait to come back. AWESOME for families!
Amenities
Everything available at this property
General Services
63 available- ATM
- Shopping on site
- Computer
- Air conditioning
- Smoking areas
- Currency exchange
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Transfer services
- Tour assistance
- Barbecue grill(s)
- Billiards
- Nightclub
- Fishing
- Barbeque
- Sun Deck
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- hotel
- MasterCard
- Visa
- City centre
- Key Collection
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Car hire
- Laundry service
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Shop
- Sun terrace
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Smoking area
- Banquet hall
- Parasols
- Entertainment programme for adults
- Theatre / auditorium
- Hot tub
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
12 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Bottled water
- Dining area
- Poolside snack bar
- Swim Up Bar
- Air conditioning in Restaurant
Recreation & Wellness
3 available- Sauna
- Massage
- Spa treatments
Pool and beach
11 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Private beach
- Pool facilities
- Beach
- Private beach area
- Outdoor freshwater pool
- Children’s swimming area
- Sun loungers
Sports
3 available- Bike rental
- Bicycle hire service
- Gym
Children
4 available- Babysitting service
- Children playground
- Kids’ club
- Entertainment programme for children
Room Amenities
9 available- Cable TV
- TV
- Hairdryer
- Bathtub
- Shower
- Alarm clock
- Toiletries
- Towels and bed linen
- TV lounge
Languages
4 available- German
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
942 m 12 min walk
2.4 km 30 min walk
575 m 7 min walk
78 m 1 min walk
Attractions
20- Playacar Beach575 m 7 min walk
- Playa del Carmen Archeological Site1.3 km 16 min walk
- Playa Del Amor1.6 km 20 min walk
- Letras Playa del Carmen2.4 km 30 min walk
- Parque Los Fundadores2.5 km 31 min walk
Restaurants
20- Black Cow78 m 1 min walk
- italiano @riu85 m 1 min walk
- Rosa Roja90 m 1 min walk
- Restaurante Jalisco91 m 1 min walk
- Bamboo Asian Food99 m 1 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport53.3 km
- сервис КоллективоBus942 m 12 min walk
- Centro Maya - C 41 Sur y FederalBus1.3 km 16 min walk
- Plaza Progreso / Costamed - FederalBus1.5 km 19 min walk
- Rumayor - Federal y C 1 SurBus2.3 km 28 min walk

Stay rules
Important conditions for your stay