San Pedro Hotel 5ta Avenida
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Free
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Family Suite
- Private bathroom
- air-conditioning
- dining-area
- hairdryer
- kitchen
- microwave
- mirror
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
Add your dates to see current rates.
1 / 6 Suite
- Private bathroom
- air-conditioning
- dining-area
- hairdryer
- kitchen
- microwave
- mirror
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
Add your dates to see current rates.
Superior Suite
- Private bathroom
- air-conditioning
- dining-area
- hairdryer
- kitchen
- microwave
- mirror
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
Add your dates to see current rates.
1 / 6 Apartment
- Private bathroom
- air-conditioning
- dining-area
- hairdryer
- kitchen
- microwave
- private-bathroom
- safe
- shower
- towels
- tv
- wi-fi
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Elena S.
We ended up scrambling for another place at the last minute, which put a lot of stress on what was meant to be a family vacation. I felt uneasy leaving our bags in the room while we searched, but managing all our luggage and a small child at the same time wasn't practical. For our family, San Pedro Hotel in Playa del Carmen felt unsafe, neglected, and unsuitable for children. We wouldn't stay again, and I'd urge families to think carefully before booking. Getting into the building was confusing. The front desk took a long time to respond, and we might have been left outside in the rain if a kind member of the cleaning staff hadn't helped find someone. We still waited another ten minutes. Before we arrived, the hotel had also changed our reservation without telling us. The room we were eventually given had serious plumbing problems. The toilet was overflowing with an opaque brown liquid, and there were other obvious water issues. Staff knew about the plumbing and assigned us the room anyway. We should have been told in advance so we could make other arrangements. There were visible cigarette burns on the furniture, which worried us with a young child, especially since the hotel says smoking isn't allowed. The sliding glass doors had been left open, so the room was hot and unsecured, and windows near balconies and the exterior hallway were unlocked. It didn't feel comfortable or safe.
Eitan B.
Being right on 5ta Avenida means you're in the middle of shops and nightlife. That's great if you want to be where things are happening, but music from different clubs and restaurants can drift up and disturb your sleep if you want a quiet getaway. The rooftop lounge was lovely, though the pools looked like they needed work. We'd return, especially with a big group of friends or family, since the suite would be a great place to gather. It was huge, with three rooms, two full bathrooms and one half-bath, and it was cleaned very thoroughly. The kitchen was bare bones, with few utensils and no coffee, tea, or spices. Furniture was usable and clean, but quite worn, with IKEA-like particle board showing some water damage. There was a stressful mix-up at arrival. Staff insisted we had no reservation without checking the computer. The manager arrived about 15 minutes later, explained they were housekeeping staff without computer access, and found the booking easily. Since we'd flown overnight, the manager also let us check in early at 10 AM so we could sleep, which was a big help.
Denise H.
I've been here for two months and have had a pleasant stay, so some of the low reviews surprised me. People may come with unrealistic expectations. The place is lovely, clean, comfortable, quiet, and feels very secure. Small issues with my suite have been sorted out almost right away. Ale, the manager, and the staff are friendly and very accommodating, though most don't speak much English. It's Mexico, and Google Translate helps. The location is excellent, at the edge of Centro, close to all sorts of conveniences, with a lovely jungle behind the property where you can spot local wildlife. The rooftop is a bit dated rather than shiny and new, but it's still nice and has great ocean and town views. If you want a pleasant stay at a decent price and don't need everything to look brand new, this works well.
Tanya L.
The place is nicely set up, with a good location and views, but the pools weren't maintained. The wifi gave me trouble, and we had a day without water. I had to fix all the toilets myself, including one that was flooding the hallway. The stove was also awkward to use because its knobs were damaged. A bit of maintenance could make this place five-star material.
Jordan E.
We got a huge three-bedroom, three-bathroom apartment, about 200 sqm or 2,500 sq feet, for what a regular three-star hotel room would cost. We stayed eight weeks, and it was great value. Ask the hotel managers about their long-stay offers, they may be a pleasant surprise. The apartment was clean and spacious, with good cooking facilities and decent beds. It can be noisy when it faces 5th Avenue. The apartments facing the jungle, or selva, are larger and quieter.
Amenities
Everything available at this property
General Services
35 available- Elevator/lift
- Smoke Free Property
- Security guard
- Ticket assistance
- Garden
- Terrace
- Reception desk
- Luggage storage
- Tour assistance
- Barbecue grill(s)
- Barbeque
- Sun Deck
- Solarium
- Total number of rooms
- Number of floors (main building)
- hotel
- MasterCard
- Visa
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Laundry service
- 24 Hour Security
- Smoke detector
- Lift access
- Sun terrace
- Oven
- BBQ facilities
- Grill/BBQ
- Parasols
- LGTBIQ friendly
- Early departure
- Identification card at arrival
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Free parking
- Car park
Pool and beach
6 available- Outdoor pool
- Pool facilities
- Next to the beach
- Private pool
- Outdoor freshwater pool
- Sun loungers
Pets
1 available- Pets Not Allowed
Room Amenities
3 available- Family room
- Family rooms
- Towels and bed linen
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
547 m 7 min walk
49.5 km
467 m 6 min walk
19 m 1 min walk
Attractions
20- Playa Mamitas467 m 6 min walk
- Playa del Carmen Lighthouse1.1 km 14 min walk
- 3D Museum of Wonders1.1 km 14 min walk
- Museo Frida Kahlo Playa Del Carmen1.2 km 15 min walk
- Cedricplayatours1.3 km 17 min walk
Restaurants
20- 500 Gramos Grill19 m 1 min walk
- Negroamaro Piano Bar Restaurant Italiano32 m 1 min walk
- Los Paradise60 m 1 min walk
- La Bodeguita del Medio67 m 1 min walk
- Fonda Regina96 m 1 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport49.5 km
- Tohoku - Av 30 Nte y C 36 NteBus547 m 7 min walk
- Hotel Shuttle Bus Meeting areaBus566 m 7 min walk
- Super Aki - Av 30 Nte y C 38 NteBus573 m 7 min walk
- Av 30 Nte y C 28 NteBus636 m 8 min walk

Stay rules
Important conditions for your stay