We Playa
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Gabriela S.
What a lovely place! The rooftop terrace is wonderful, there are two pools, and there’s 24-hour food and bar service, which I could hardly believe. There are also tons of Israelis. Book here now or forever hold your peace. It’s beautiful!

Morgan M.
Pablo got us a free upgrade for our first night, which was a great start. The price was reasonable, too. I gave it four stars because the bed in the different room we had on our return from Cozumel wasn't comfortable for me, though that's a personal preference.
Yousef A.
I only stayed one night, but after I left they kept charging my card monthly. I sent several emails asking them to stop and got no response. Be careful if you don't want the hassle of disputing charges with your credit card company.
Gwendolyn H.
The place was close to the bus station and sort of clean. But after our one-night stay, they charged my card every month and ignored every email I sent asking them to stop and refund the charges. I had to get a new card number to put an end to it. Pay in cash and don't give them anything extra.
NINA J.
The staff were really friendly, and I thought the price and location were great. The hotel itself is beautiful, with one pool in the central courtyard and another up on the roof. I'd definitely recommend it.
Amenities
Everything available at this property
General Services
27 available- Air conditioning
- 24 Hour Reception
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Ticket assistance
- Express Check In/Check Out
- Garden
- Terrace
- Private Check In/Check Out
- Fire Extinguisher
- Adults Only
- Room service
- Smoke Detector
- Laundry
- Concierge services
- Dry Cleaning
- Luggage storage
- Airport transportation
- Tour assistance
- Library
- Barbecue grill(s)
- Picnic area
- Fishing
- Barbeque
- Sun Deck
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Meals
7 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Common kitchen
- Restaurant
- Snack bar
Recreation & Wellness
1 available- Massage
Pool and beach
4 available- Swimming pool
- Outdoor pool
- Pool facilities
- Next to the beach
Pets
1 available- Pets Not Allowed
Room Amenities
3 available- Non Smoking Rooms
- Shower
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
91 m 1 min walk
50.2 km
335 m 4 min walk
59 m 1 min walk
Attractions
20- 3D Museum of Wonders335 m 4 min walk
- Museo Frida Kahlo Playa Del Carmen477 m 6 min walk
- Playa del Carmen Lighthouse533 m 7 min walk
- Cedricplayatours611 m 8 min walk
- Parque Los Fundadores901 m 11 min walk
Restaurants
20- boba tea playa del carmen59 m 1 min walk
- DOÑA CHOLE59 m 1 min walk
- El Cuernito104 m 1 min walk
- Zitla y Zicatela México110 m 1 min walk
- Bendito Café119 m 1 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport50.2 km
- ADO AlternaBus91 m 1 min walk
- Viva AerobusBus173 m 2 min walk
- Super Aki - Av 30 Nte y C 8 NteBus213 m 3 min walk
- Soriana / Mega - Av 30 Nte y Av ConstituyentesBus256 m 3 min walk

Stay rules
Important conditions for your stay