Excellence Riviera Cancun - Adults Only All Inclusive
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
- Accommodates
- Up to 2 guests
Room Information
Rooms
Honeymoon Excellence Club Double Suite oceanfront
- 2 guests
- full double bed
- Private bathroom
- bridal
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
Add your dates to see current rates.
Imperial Excellence Club Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
Add your dates to see current rates.
Excellence Club Double Two-Story Rooftop Terrace Suite oceanfront
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
Add your dates to see current rates.
Honeymoon Rooftop Terrace Excellence Club Double Suite oceanfront
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Bradley C.
The Excellence Club wait staff were especially attentive, checking whether we needed anything and even offering to clean our sunglasses. Drinks and time spent lounging were great, and the beach was kept clean by staff working on it in the mornings. Getting from the airport to the resort was easy too, a little over an hour from the tarmac. We really enjoyed our five-night stay at Excellence Riveria Cancun. Everyone was fantastic, and we especially liked the morning tennis clinics with Alex. The food was great, although some restaurant meals took more than two hours from start to finish. It was a small complaint, but a one to one-and-a-half-hour limit would be nice. The rooms are starting to show their age. It didn’t take away from the trip, but an update would be welcome.

LIAM P.
The Mexican fiesta was a highlight, with amazing food and entertainment. We had a great time at Excellence Riviera Cancun, and the staff were incredibly nice, always going out of their way to help. The food was really good. We just wish Agave were open more often, since it’s closed three nights a week and we couldn’t eat there at all. More evening entertainment, dancing, and later hours would be welcome too.
Derek H.
There were so many pools that none ever felt crowded, and every one was warm and relaxing. The food was incredible too. A similar dinner back home would easily have cost us $150+ USD. My wife and I came for our 10th anniversary, and the whole trip was everything we’d hoped for. Everyone working there, from the waiters and bartenders to the landscapers, seemed happy to be there and helped make the stay enjoyable. Five out of five. We’ll be back, and we’ve already started looking at other resorts in the Excellence collection. Thanks for a relaxing vacation and a great anniversary!
Geetha K.
Alex, the tennis instructor, was a real highlight. He’s professional, friendly, and takes time to teach people at any skill level. We learned a lot from him, Oswaldo, and Vanessa during the activities we joined. I can’t wait to book again with my husband so he can enjoy it too. We spent five days here in May on a girls’ trip and were blown away. There are so many amenities, restaurants, and services that we couldn’t fit everything in. The restaurants serve different cuisines, so meals don’t get repetitive, and the beachside service was consistently amazing. The staff were all incredible and welcoming. There’s plenty to do beyond the beach and pool, including bike rides, archery, pickleball, volleyball, and tennis.
Taryn C.
The beach was pristine. With the new sea barriers and tractor cleanup, there was almost no sargassum, and swimming was wonderful. By our second day, beach waiters Santos and Benjamin remembered our orders and treated us like royalty. The grounds look stunning and are meticulously cared for by the gardening crew. We loved spotting the wildlife, especially Mabel the cat. The entertainment team kept the week fun, and Kaleb was a helpful, knowledgeable guide on our bike ride. The Kitchen Table was our favorite for breakfast and lunch buffets. Shoutout to Yulisa, Carlos, Eduardo, and Christian. Flavor Market was excellent as usual, thanks to William. At Spice, the regular menu was fabulous and Adrian gave us great service, although the Hibachi experience was less engaging than it had been in past years. A big thank you to Fernando, the F&B Manager. He handled a minor restaurant issue quickly and beautifully, and made us feel like VIPs for the rest of our stay. We had a fantastic return visit and are already planning the next one.
Amenities
Everything available at this property
General Services
65 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Terrace
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Cafe
- Airport transportation
- Transfer services
- Tour assistance
- Barbecue grill(s)
- Nightclub
- Barbeque
- Sun Deck
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Junior suites
- Suites
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Room service
- Laundry service
- Launderette
- Medical service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Concierge
- Sun terrace
- Luggage room
- Grill/BBQ
- Café
- Non Smoking Area
- Banquet hall
- Parasols
- Entertainment programme for adults
- Theatre / auditorium
- Game room
- Hot tub
- Turkish bath (hamam)
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
1 available- Free Wi Fi
Parking
1 available- Free parking
Meals
11 available- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Bottled water
- Dining area
- Poolside snack bar
- Swim Up Bar
- Air conditioning in Restaurant
Business Services
6 available- Business center
- Event facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
7 available- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Steam bath
- Spa treatments
Pool and beach
7 available- Indoor Pool
- Outdoor pool
- Private beach
- Pool facilities
- Private beach area
- Outdoor freshwater pool
- Sun loungers
Sports
5 available- Tennis court
- Fitness facilities
- Golf course
- Bicycle hire service
- Gym
Children
1 available- Children playground
Pets
1 available- Pets Not Allowed
Room Amenities
3 available- Hairdryer
- Bathrobe
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
3.2 km
9.0 km
2.2 km 28 min walk
34 m 1 min walk
Attractions
20- Croco Cun Zoo2.2 km 28 min walk
- Snorkeling Adventure2.9 km 36 min walk
- Lighthouse Tours2.9 km 36 min walk
- National Reef Park Of Puerto Morelos3.0 km 37 min walk
- Faro Inclinado3.2 km
Restaurants
20- Chez Isabelle34 m 1 min walk
- Agave47 m 1 min walk
- Basmati54 m 1 min walk
- Spice56 m 1 min walk
- The Lobster House87 m 1 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport18.5 km
- Bus to Puerto MorelosBus3.2 km
- Playa ExpressBus3.9 km
- Puerto Morelos - NorthboundBus3.9 km
- Puerto Morelos - SouthboundBus3.9 km

Stay rules
Important conditions for your stay