Roomundo
Smoke-free

About this property

Plans for the journey: have a rest and enjoy! Resort "Casa Velas Adults Only All Inclusive" is located in Puerto Vallarta. This resort is located in 7 km from the city center. Location Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, you can park in a parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath and a spa center. Guests who love doing sports will be able to enjoy a fitness center, a gym and a yoga area. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a picnic area. Swimming fans are going to enjoy a pool and an outdoor pool. For business meetings, there is a business center and event facilities. The tour assistance desk of the resort will help you book an excursion. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, dry cleaning, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English and Spanish. At the resort Here’s what you’ll find in the room to have a rest after a long day: a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Wi-FiAvailable for a fee
Restaurant
Fitness centre
Airport shuttle
Beach access
Air conditioning

Good to know

Check-in
From 15:00
Check-out
Until 11:00
Parking
Available
Breakfast
Available
Reception
24/7
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
Spanish, English, Multi-language staff
Smoking
Smoke-free
Room types
4

Room Information

Rooms

1 Bedroom Ambassador Suite

  • Private bathroom
  • air-conditioning
  • bathrobe
  • coffee
  • desk
  • fan
  • hairdryer
  • iron
  • mirror
  • private-bathroom
  • safe
  • shower
  • telephone
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Grand Class Suite

  • Private bathroom
  • air-conditioning
  • bathrobe
  • blackout-blinds
  • coffee
  • desk
  • fan
  • hairdryer
  • iron
  • mirror
  • private-bathroom
  • safe
  • shower
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Master Plus Suite

  • Private bathroom
  • air-conditioning
  • bathrobe
  • blackout-blinds
  • coffee
  • desk
  • fan
  • hairdryer
  • iron
  • mirror
  • pillows
  • private-bathroom
  • safe
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Master Suite

  • Private bathroom
  • air-conditioning
  • bathrobe
  • blackout-blinds
  • coffee
  • desk
  • fan
  • hairdryer
  • iron
  • mirror
  • pillows
  • private-bathroom
  • safe
What's the price for your stay?

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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.6/10
Excellent
1091 reviews

Miriam B.

10/10

We’ve just finished our second trip to Casa Velas, and we’re already planning to return in November. It’s adults-only, which suits us well because we want a quiet, peaceful break. We’re still rookies compared with many of the other guests, who’ve been coming for years or even decades. That says a lot about the experience, and we hope to become regulars too. The main property is gorgeous, with paths through tropical flowers and plants, plus a botanical garden and koi pond. Although it’s a little inland, the all-inclusive package includes the Tau Beach Club. It’s an easy 12-minute walk or just a few minutes by courtesy van. We spent most days at the Beach Club, then came back to the large main pool later in the afternoon, so we got the best of both places. We ate nearly all our dinners at the Club, with a different world cuisine each night, sunsets over the ocean, and waves to listen to during the meal. There was often live background music at both the Beach Club and Emiliano. The food at both restaurants was better than we expected from an all-inclusive resort. The staff are a big part of what makes a resort, and Casa Velas has a wonderful team. At the Tau Beach Club, Enrique, Carlos, Antonio, Erick, Leslie, and Isaac helped make our stay special. At Emiliano’s Restaurant, it was Omar, Alfredo, Camilia, Fernando, Geraldo, Daniel, and Jesus. Our room housekeepers, Ramona and Naydelin, were wonderful too. You can request the daily cleaning and evening turndown at specific times when you check in, which is very convenient. At the main pool, Avalos and Ulises were great. Alonso, Victoria, Esmeralda, and Denise, the concierge, were at the main lobby desk. Fredy was at the lobby bar, and Alex and Armando drove the courtesy van.

David K.

10/10

Esmeralda took such good care of us throughout our stay. She was kind, professional, and attentive to every detail, and we always felt welcome and looked after. It was our first time in Mexico, and Casa Velas made the trip unforgettable. We loved the food and atmosphere, and every part of the service was exceptional. Thank you for giving us such beautiful memories. We’ll always remember this visit and can’t wait to return!

Seda Y.

10/10

This boutique hotel is a gem. We were first-timers, and it became one of our best vacations. Everything, from the grounds, pools, and beach club to the spacious rooms, felt thoughtfully done. The rooms had marble floors and bathrooms, beautiful real wood furniture, and impeccable bedding and linens. The farm-to-table meals and drinks were five-star, and I don’t think Eggs Benedict will ever be the same elsewhere! Above all, the staff were wonderful: genuinely kind, warm-hearted, and gracious. Even with all the luxury, it felt intimate and lovely rather than stuffy. We’re so grateful, and we’ll see you again.

Emily C.

10/10

We only stayed one night, but we’ll never forget Casa Velas. We arrived distressed after finding ourselves in a very scary situation. The staff gave us shelter when we needed it most, welcoming us with smiles and reassuring us that we were safe. We’re forever grateful. After we collapsed into bed, we woke up and took in just how stunning the resort was. Our room had a private little yard, a small pool, and comfortable seating. It felt serene, with flowers overflowing, birds chirping, and lizards darting around. It was exactly what my soul needed. The food was excellent, the staff were wonderful all around, and the view of the fabulous pool from the patio seating can’t be beat. Anyone visiting Puerto Vallarta would be lucky to stay here.

Amenities

Everything available at this property

112 Facilities

General Services

72 available
  • Shopping on site
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Currency exchange
  • Smoke Free Property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Private Check In/Check Out
  • Dryer
  • Fire Extinguisher
  • Outdoor furniture
  • Room service
  • Smoke Detector
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Telephone
  • Iron
  • Diet menu (on request)
  • Cafe
  • Shuttle
  • Car rental
  • Airport transportation
  • Transfer services
  • Tour assistance
  • Picnic area
  • Year of most recent renovation
  • Total number of rooms
  • Number of floors (main building)
  • Suites
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Check In Hour
  • Check Out Hour
  • Mobile phone coverage
  • Local and international calls
  • Transfer service
  • Laundry service
  • Launderette
  • Medical service
  • Multilingual staff
  • 24 Hour Security
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Concierge
  • Luggage room
  • Clothes dryer
  • Café
  • Non Smoking Area
  • Banquet hall
  • Projector
  • Audio Visual Equipment Rental
  • Parasols

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

3 available
  • Free Wi Fi
  • Internet access
  • Wi Fi

Parking

2 available
  • Car park
  • Secure parking

Meals

12 available
  • Minibar
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • Bottled water
  • Dining area
  • Poolside snack bar
  • Swim Up Bar
  • Air conditioning in Restaurant

Business Services

3 available
  • Conference room
  • Meeting room
  • Business centre

Pool and beach

3 available
  • Beach
  • Outdoor freshwater pool
  • Sun loungers

Sports

2 available
  • Golf course
  • Gym

Room Amenities

10 available
  • Non Smoking Rooms
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries

Languages

3 available
  • Spanish
  • English
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Francisco Medina Ascencio y Calle Industrias

816 m 10 min walk

Closest Airport Licenciado Gustavo Díaz Ordaz International Airport

1.8 km

Top attraction nearbyMarina Puerto Vallarta

656 m 8 min walk

Dining nearby 20 Restaurants

67 m 1 min walk

Attractions

20
  • Marina Puerto Vallarta656 m 8 min walk
  • Área Natural Protegida Estero El Salado1.4 km 17 min walk
  • Pirate Ship Vallarta2.2 km 28 min walk
  • Puerto Magico2.2 km 28 min walk
  • Aquaventuras Park4.3 km

Restaurants

20
  • Emiliano Restaurant67 m 1 min walk
  • Santo Coyote Puerto Vallarta155 m 2 min walk
  • Marina Vallarta166 m 2 min walk
  • Andrea Restaurant382 m 5 min walk
  • Verde Naranja417 m 5 min walk

Transit

20
  • Licenciado Gustavo Díaz Ordaz International AirportAirport1.8 km
  • Francisco Medina Ascencio y Calle IndustriasBus816 m 10 min walk
  • Francisco Medina Ascencio y Avenida Paseo de la MarinaBus876 m 11 min walk
  • Francisco Medina Ascencio y Calle AlbatrosBus902 m 11 min walk
  • Los Peines y Avenida Francisco Medina AscencioBus1.2 km 15 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 12:00Front desk timing
Check-out11:00Departure timing