Hotel Sombra del Agua
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- MXN 450 per guest/night
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Classic Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- toiletries
- towels
- tv
- wardrobe
- wi-fi
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1 / 6 Deluxe Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- heating
- iron
- mirror
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
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Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- heating
- iron
- mirror
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
- towels
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Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- toiletries
- towels
- tv
- wardrobe
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Noga C.
The location is the only positive thing about this hotel. There was a lot of noise from the courtyard restaurant, and the room lighting was very poor. Air circulation in the rooms is terrible, and the bathroom gets extremely wet, leaving visible humidity damage on the walls. The bathroom is outdated and feels unhygienic, and it needs a serious upgrade.
Soo-Jin P.
Kind, helpful staff and a great location. There's no elevator to the second floor and no handrail on the stairs, which is a problem if you have any type of disability. There are no phones in the rooms either, so you'll need to text them for anything you need.
Héctor R.
The decor and atmosphere suit the town so well, and the location couldn't be better: you can walk everywhere, with lots of restaurants nearby. The rooms were comfortable and well equipped. We had a fantastic stay, and the friendly staff genuinely care about your experience. Highly recommended, and we'll definitely be back.
Peter M.
We felt at home as soon as we arrived, thanks to the very pleasant staff. The family room was a nice surprise, with a second bathroom, a couch, and a chair. There were bottles of water in the room, and the restaurant served fantastic food, though the portions were small. My only complaint was that the hot water wasn't hot enough at this hotel near the pedestrian street. It seemed better on the second night after I asked them to check it.
Niamh O.
The food and wine event was phenomenal, and we came away with fantastic memories. This was our favourite place during our travels in Mexico, and we'd love to return. The hotel itself is beautifully decorated, and the staff are always friendly and go out of their way to help. Breakfast was delicious, with lots of choice and lovely presentation. You can tell the chef takes real pride in the food. My dad and brother are chefs, so I'm quite fussy and know how much work it takes to develop, prepare, and present dishes like these.
Amenities
Everything available at this property
General Services
50 available- Air conditioning
- Smoking areas
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Fire Extinguisher
- Reception desk
- Room service
- Indoor Fireplace
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Airport transportation
- Tour assistance
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Twin rooms
- Double rooms
- Suites
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Transfer service
- Airport Shuttle
- Laundry service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Fireplace
- Hotel safe
- Shop
- Luggage room
- Café
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Car park
- Secure parking
Meals
11 available- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Breakfast buffet
- Breakfast a la carte
- À la carte lunch
- À la carte dinner
- Breakfast and dinner
- Breakfast and lunch
Business Services
6 available- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
Recreation & Wellness
6 available- Massage
- Sauna
- Spa
- First Aid Kit
- Spa treatments
- Spa centre
Sports
2 available- Fitness facilities
- Fitness
Pets
1 available- Pets Not Allowed
Room Amenities
5 available- Cable TV
- TV
- Shower/Bathtub
- Toiletries
- Towels and bed linen
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
247 m 3 min walk
261 m 3 min walk
119 m 1 min walk
11 m 1 min walk
Attractions
20- Plaza de la Paz119 m 1 min walk
- Catedral de San Cristóbal de las Casas157 m 2 min walk
- Museo de San Cristóbal MUSAC - Palacio de Gobierno203 m 3 min walk
- Andador De Guadalupe215 m 3 min walk
- Museo del Ámbar, Lilia Mijangos285 m 4 min walk
Restaurants
20- Jarana San Cristobal11 m 1 min walk
- Restaurante Tarumba16 m 1 min walk
- Academia Mexicana del Cacao17 m 1 min walk
- Palermo Pizzas suc San Cristóbal de las Casas25 m 1 min walk
- Jardin Secreto36 m 1 min walk
Transit
20- OCC /ADO Venta de boletosBus247 m 3 min walk
- San RamonBus261 m 3 min walk
- Colectivo al Parque El EncuentroBus458 m 6 min walk
- Tranvia el coleto - trainBus536 m 7 min walk
- Collectivo a CIDECIBus628 m 8 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply