Hotels in Queretaro, MX
Candlewood Suites Queretaro Juriquilla
Smoke-freeFamily friendly
About this property
A great place to have a rest after an exciting day! Hotel "Candlewood Suites Queretaro Juriquilla" is located in Santiago de Queretaro. This hotel is located in 12 km from the city center.
Location
You can stop by the bar. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a parking zone.
Guests who love doing sports will be able to enjoy a fitness center and a gym. You will find these entertainment amenities on the premises: a barbeque area. Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a business center.
Children will be happy, there is a playroom for them. To book an excursion, consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.
At the guests’ disposal, there’s also a laundry, dry cleaning, press and a safe-deposit box. The staff of the hotel will be happy to talk to you in English and Spanish.
At the hotel
Guests will find the following in the room: an alarm clock and a shower. The room equipment depends on its category.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 4 Double Suite
- 2 guests
- full double bed
- Private bathroom
- dishwasher
- fridge
- hairdryer
- kitchen
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
- towels
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1 / 2 1 Bedroom Double Suite
- 2 guests
- full double bed
- Private bathroom
- dishwasher
- fridge
- hairdryer
- kitchen
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
- towels
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1 / 6 1 Bedroom Suite
- Private bathroom
- dishwasher
- fridge
- hairdryer
- kitchen
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
- towels
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1 / 1 1 Bedroom Quadruple Suite
- 4 guests
- Private bathroom
- dishwasher
- fridge
- hairdryer
- kitchen
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
9/10
Excellent Featured review
Bernadett K.
10/10
The facilities worked really well for our family of four during the month we stayed at Candlewood Suite. I especially appreciated having a fully equipped kitchen for cooking meals for the children. There’s also a laundry room with washers and dryers, a gym, and a pool kept at a nice temperature. We used the BBQ to grill meat, and the help was excellent. Utensils are available from the front desk if you ask. Breakfast was lovely, with fresh omelettes and pancakes made to order, plus fruit. Coffee is free and available around the clock. We arrived at midnight after a 12-hour flight, so being able to make a hot drink was much appreciated. The breakfast room attendant was always very nice and attentive. Every day, the staff treated us kindly. Edith kept the suite immaculate and was always smiling and ready to help. Everyone at the front desk was professional and efficient, and Valeria always had a smile for my children. Elizabeth, the manager on duty, was a pleasure to talk to and even got me to try tamales. The security staff were also cheerful and helpful. All the staff deserve praise for their hard work and for making guests feel comfortable and happy. We enjoyed our stay and would come back anytime. Well done, Candlewood, and thank you for taking care of us. Bernadett, Florian, Maxime & Valentina
Robert C.
10/10
For a two-star hotel, this deserves more. The service is super friendly, and the rooms are spacious and in very good condition. The beds and showers are great, there’s plenty of parking out front with security, and they even have a gym.
Harish T.
8/10
The rooms are large and have a small pantry area, with all the utensils you need for everyday cooking. That makes this a really good option for an extended stay. Breakfast is served in the morning, but it isn’t a buffet and there aren’t many menu choices. If you’re staying a long time, the options may get boring.
Jesus N.
2/10
On the evening of June 23, 2018, some guests were drinking, shouting, playing music far too loudly, and being rude to others. It was terribly noisy. Even after other guests asked staff repeatedly to deal with it, nothing was done. I won’t stay there again.
Robert F.
2/10
I’m an IHG Premier member, and this hotel ranks in the bottom 1% for customer service in my experience. The service after check-in was terrible. They’ve owed me a credit for more than four weeks, refused to refund my credit card, and wanted to pay my bank directly. I kept hearing one story after another about when the credit would arrive. Most recently, they said the owner was on vacation and was the only person who could approve it. For example, they said the pool was covered all weekend because it was broken. The reality, as I understand it, was that they had no money for pool chemicals. Beware of this hotel and its sister hotel in Celaya.
Amenities
Everything available at this property
104 Facilities
General Services
57 available- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Express Check In/Check Out
- Television in lobby
- Terrace
- Fire Extinguisher
- Dishwasher
- Reception desk
- Room service
- Smoke Detector
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Cafe
- Microwave oven
- Airport transportation
- Transfer services
- Tour assistance
- Barbecue grill(s)
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Laundry service
- Launderette
- 24 Hour Security
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Bikes available
- Café
- Smoking area
- Printer
- Parasols
- Casino
- Game room
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
5 available- Bar
- Coffee/tea for guests
- Kitchen
- Bottled water
- Dining area
Business Services
5 available- Business center
- Fax and copy machine
- Meeting room
- Business centre
- Fax
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Outdoor freshwater pool
Sports
10 available- Bike rental
- Golf course
- Tennis court
- Fitness facilities
- Gym
- Bicycle hire service
- Fitness
- Golf
- Tennis
- Golf practice facility
Children
1 available- Children playground
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
10 available- Fridge
- Family room
- Cable TV
- Hairdryer
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- Towels and bed linen
- TV lounge
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Facultad de Ciencias Naturales
1.3 km 16 min walk
Closest Bus UNAM Juriquilla
1.6 km 20 min walk
Top attraction nearbyAlfalfares Park
7.6 km
Dining nearby 20 Restaurants
32 m 1 min walk
Attractions
20- Alfalfares Park7.6 km
- Museo de la Ciudad12.1 km
- Monument of the Corregidora12.2 km
- Guerrero Garden12.2 km
- Museo de Arte Sacro12.2 km
Restaurants
20- Masaru Sushi and Beer32 m 1 min walk
- Moo House Burger44 m 1 min walk
- El Oso Berlin46 m 1 min walk
- Cielito Querido Café Juriquilla46 m 1 min walk
- Caliwrap58 m 1 min walk
Transit
20- Facultad de Ciencias NaturalesBus1.3 km 16 min walk
- UNAM JuriquillaBus1.6 km 20 min walk
- Villas del MesónBus1.8 km 22 min walk
- Villas del MesónBus1.9 km 24 min walk
- UptownBus2.0 km 25 min walk
Stay rules
Important conditions for your stay
Check-in15:00 – 23:30Front desk timing
Check-out12:00Departure timing