Valhalla Residence by Biwa

Antoineta is here around the clock and takes care of everything to make sure your stay goes smoothly. The apartment has all the essentials and is in a lovely, small, gated complex. The pool area is attractive, quiet, and a pleasure to spend time in.

The apartment was beautiful, fairly new, and comfortable, with a laid-back atmosphere around the pool. The receptionist was very friendly and took the time to explain everything in detail, as well as share some really good restaurant suggestions. We got a good deal that included bike rental, and would definitely consider staying here again next time we’re in Tulum.

I’ve stayed here on and off for almost a year, and it keeps delivering. The place is spotless, the beds are comfortable, the Wi-Fi is very fast, and the water pressure is great. Antoinetta, the host on site, is the best, so friendly and easy to talk to. The whole staff is first class, and Tatiana, who manages reservations, is very accommodating when plans need to change or new arrangements come up. I’m so grateful I found this place. It’s my favorite spot to stay in Tulum.

We worked remotely during the week, and this place suited that well. The internet was good, and the shared top-floor area made a relaxed workspace, with nice airflow and birds chirping in the background. The rooms are spacious, very clean, and there’s a nice kitchen. It’s in a quiet, secure residential area, away from the noise downtown. Having your own car is probably best for getting to restaurants in the evening. Most are farther away and require a drive or taxi, though there’s one very nice restaurant nearby. I probably wouldn’t bike at night outside the secured area.