Roomies Penang Guesthouse

If zero stars were possible, that would be my rating. I booked through Agoda two or three weeks ahead, but when we arrived there was nobody at reception. The two check-in numbers on the door went unanswered, even after I called many times. After we waited 30 minutes, they called back and said they'd cancelled the booking and had already told Agoda. I never got an email or message from Agoda about it. We had travelled a long way, were exhausted, and came to another state for a holiday, so this was a terrible experience. I chose the hotel because of other people's reviews, but those were from three or four years ago. Be careful if you're thinking of staying here. The service was bad, and I had to book another hotel. The building and its surroundings were also in very poor condition, and the hotel is in a very old building.

I really liked the suite. It was very clean, and the lady was kind and helpful. I slept through the complimentary breakfast, though.

The room was clean and comfortable, and both the air conditioning and hot water worked fine. Our hosts were responsive, and the manager was great. Breakfast was good, with a balcony where you can eat outside if you like. There was also a cheap little minibar, just a cooler with cold drinks. The beach is right across the road, about a five minute walk. Thanks to the hosts for a great stay.

The place was cozy for sleeping and worth the money. It's a budget hotel, and check-in was fairly easy. The address in the Agoda app says the first floor, but the hotel is actually on the second. You can walk to the beach in about five minutes, though you do have to cross the road. Free parking is on B1 and easy to reach, but you park at your own risk. There's no security guard, so I wouldn't recommend it if you want somewhere SECURE. You have to ask the admin for things like a hair dryer or iron.