Aurora Pavilion Bukit Jalil by Ody Suites

The rock-hard mattress and poor-quality pillows made it impossible for us to get a good night's sleep. The apartment was badly maintained too: the TV didn't work, the walls were unfinished, and there was visible mold in the bathroom. The towels smelled of mildew. We were very disappointed and wouldn't recommend staying here.

Construction noise goes on nonstop, with loud drilling from morning through the day on both weekdays and weekends. Security and management don't care. Avoid this building at all costs.

Parking takes some getting used to. It's paid, and the underground garage is shared with several apartment complexes, so it can be large and confusing to navigate. Go down to B1 or B2 and follow the signs for Aurora Revo. Check-in is unusual too: you need to call the agent when you arrive to get the keycards. The lobby is just a guard counter and a vending machine, so you'll need to contact the agent for anything. There's no breakfast, and toiletries are limited to soap and shampoo, so bring the rest. Even with those quirks, the room, location, and price make it a great place to stay if you're a bit street savvy. The units run by Ody Suites in the Aurora Revo apartment complex are a cut above the rest. My deluxe room cost RM172 including tax through Agoda, which is amazing value. It was large, clean, and spacious, with great natural light, a queen bed and a single bed, plus a kitchen area with a microwave, fridge, and dining area. The modern decor in black, beige, grey, and white was easy on the eyes. There's also an infinity pool on the top floor, though I didn't visit it. Pavilion Bukit Jalil mall is right across from the lobby, with other shops and restaurants around the hotel.

The toilet and towels were poorly cleaned, which was unacceptable. The check-in experience was frustrating too. The staff on duty were unfriendly and unprofessional, and the process felt uncomfortable. As an overseas traveller, I wasn't prepared for the requirements because nobody told me in advance: calls could only be made to a local phone number, not via WhatsApp, and the deposit had to be paid through Touch ‘n Go, with no cash accepted. That caused delays and a lot of inconvenience. It was a very bad stay, and I don't recommend this property.