SPOT ON 90472 Hotel Heritage
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Zying L.
The room didn't look like the photos, and it was unhygienic. The pillow was yellowish, and there were cobwebs, dust, and mosquitoes. On rainy days, water dripped from the ceiling, making it hard to sleep. The receptionist was rude and seemed greedy, asking us to pay twice the price of the online booking before letting us into the room. I also asked about the Wi-Fi, but they kept ignoring the issue and serving other customers. I strongly don't recommend staying here.
jejaka U.
My single room was okay, though the toilet was small. The water pressure was great, the heater worked well, and the air conditioning made it feel like winter. There was also a qiblat direction marker for Muslim guests, but my room had no TV. Finding the hotel was difficult at first because Google Maps sent me to the wrong place. A staff member at ND hotel helped me locate it. Then I was charged rm2.00 for Mlka tourism tax and about rm6 for OYO service. I don't understand why OYO charged that when I'd already paid through Agoda.
Hikari S.
The room was unhygienic and poor quality, and what I got didn't match the advertised photos. They also added charges without explaining them. The receptionists seemed unprofessional and irresponsible. I wouldn't recommend this hotel.
Andrew H.
The receptionist was quite nice, but I wouldn't encourage travelers to stay here. They asked for extra fees even though I was told all charges were included. There are many better places nearby for only about 10% more per night.
Heyacuku L.
The customer service was rude and a bit racist, and there were hidden charges. He said, "we dont follow oyo price". Very disappointed. Don't come here, you'll regret it.
Amenities
Everything available at this property
General Services
36 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Express Check In/Check Out
- Chapel
- Terrace
- Private Check In/Check Out
- Allergy Free Rooms
- Room service
- Trouser press
- Indoor Fireplace
- Locker
- Laundry
- Safe Deposit Box
- Shoe shine
- Luggage storage
- Diet menu (on request)
- Packed Lunches
- Car rental
- Transfer services
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Bowling
- Casino
- Karaoke
- Nightclub
- Fishing
- Ping Pong
- Water park
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Electric car charging
- Parking
Meals
8 available- Bar
- Breakfast
- Common kitchen
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Bottled water
Recreation & Wellness
1 available- Spa tub
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Private beach
Sports
3 available- Free bicycle rental
- Bike rental
- Mini golf
Room Amenities
2 available- Non Smoking Rooms
- Soundproof rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
117 m 1 min walk
982 m 12 min walk
451 m 6 min walk
15 m 1 min walk
Attractions
20- A Famosa451 m 6 min walk
- Muzium Istana Kesultanan Melaka493 m 6 min walk
- Christ Church Melaka732 m 9 min walk
- Menara Taming Sari759 m 9 min walk
- Dutch Square (Red Square) Melaka760 m 10 min walk
Restaurants
20- Starbucks - Melaka Raya15 m 1 min walk
- Daorae Korean BBQ Restaurant25 m 1 min walk
- Ah Hui Bak Kut Teh58 m 1 min walk
- Ayam Gepuk Pak Gembus Dataran Pahlawan68 m 1 min walk
- Royale Shangai Reto Cafe71 m 1 min walk
Transit
20- Imperial HeritageBus117 m 1 min walk
- Equatorial Coach BayBus143 m 2 min walk
- Hatten Coach BayBus203 m 3 min walk
- Starmart Bus StopBus285 m 4 min walk
- Tele Sky EnterpriseBus338 m 4 min walk

Stay rules
Important conditions for your stay