SPOT ON 90472 Hotel Heritage
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Zying L.
The room didn't look like the photos, and it was unhygienic. The pillow was yellowish, and there were cobwebs, dust, and mosquitoes. On rainy days, water dripped from the ceiling, making it hard to sleep. The receptionist was rude and seemed greedy, asking us to pay twice the price of the online booking before letting us into the room. I also asked about the Wi-Fi, but they kept ignoring the issue and serving other customers. I strongly don't recommend staying here.

jejaka U.
My single room was okay, though the toilet was small. The water pressure was great, the heater worked well, and the air conditioning made it feel like winter. There was also a qiblat direction marker for Muslim guests, but my room had no TV. Finding the hotel was difficult at first because Google Maps sent me to the wrong place. A staff member at ND hotel helped me locate it. Then I was charged rm2.00 for Mlka tourism tax and about rm6 for OYO service. I don't understand why OYO charged that when I'd already paid through Agoda.
Hikari S.
The room was unhygienic and poor quality, and what I got didn't match the advertised photos. They also added charges without explaining them. The receptionists seemed unprofessional and irresponsible. I wouldn't recommend this hotel.
Andrew H.
The receptionist was quite nice, but I wouldn't encourage travelers to stay here. They asked for extra fees even though I was told all charges were included. There are many better places nearby for only about 10% more per night.
Heyacuku L.
The customer service was rude and a bit racist, and there were hidden charges. He said, "we dont follow oyo price". Very disappointed. Don't come here, you'll regret it.
Amenities
Everything available at this property
General Services
23 available- Shopping on site
- Air conditioning
- Smoke Free Property
- Security guard
- Newspapers
- All Spaces Non Smoking (Public And Private)
- No elevators
- Reception desk
- Room service
- Total number of rooms
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Local and international calls
- Multilingual staff
- 24 Hour Security
- Air conditioning in public areas
- Newspaper stand
- Supermarket
- Shop
- Minimum Check In Age
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Free internet
- Wi Fi
Parking
2 available- Parking
- Car park
Room Amenities
4 available- Non Smoking Rooms
- Family room
- TV
- Towels and bed linen
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
154 m 2 min walk
1.1 km 13 min walk
523 m 7 min walk
26 m 1 min walk
Attractions
20- A Famosa523 m 7 min walk
- Muzium Istana Kesultanan Melaka560 m 7 min walk
- Dutch Square (Red Square) Melaka825 m 10 min walk
- Menara Taming Sari838 m 10 min walk
- Melaka River Cruise Jeti Quayside898 m 11 min walk
Restaurants
20- Cottage Spices26 m 1 min walk
- Soupy Licious31 m 1 min walk
- Ban Heley Street35 m 1 min walk
- Restoran Nyonya Makko43 m 1 min walk
- Harbor Village Crab House 海口人海鲜餐馆73 m 1 min walk
Transit
20- Equatorial Coach BayBus154 m 2 min walk
- Imperial HeritageBus173 m 2 min walk
- Hatten Coach BayBus253 m 3 min walk
- Tele Sky EnterpriseBus339 m 4 min walk
- Starmart Bus StopBus351 m 4 min walk

Stay rules
Important conditions for your stay