Luxurious Viaduct Harbour Apartment

Name: Luxurious Viaduct Harbour Apartment
Address: 85 Customs Street West Auckland 1010,Customs Street West, Auckland, Auckland, Auckland, NZ
Rating: 8

85 Customs Street West Auckland 1010,Customs Street West, AucklandView on Map

About this property

If you want to feel like you’re at home no matter where you are, choose this — apartment "Luxurious Viaduct Harbour Apartment" is located in Auckland. This apartment is located minutes away from the city center. You can take a walk and explore the neighbourhood area of the apartment — Voyager Maritime Museum, New Zealand National Maritime Museum and Port of Auckland. Location

Good to know

Check-in: From 15:00
Check-out: Until 10:00
Room types: 2

Guest reviews

Recent reviews shared by hotel guests

Guest Rating

8/10

Very Good

935 reviews

Featured review

Daniel F.

February 2026

6/10

The wharf-side setting was a highlight, with bars and cafes nearby and easy access to ferries and the city. The staff we met were all friendly, polite, and helpful. But the marina deluxe view suite felt very tired and wasn’t up to scratch. There were cracked kitchen and balcony tiles, and one stovetop element didn’t work, which made cooking difficult. The coffee machine leaked. There wasn’t enough decent crockery, glassware, or kitchen equipment. The paint and carpets looked old and dirty, the sofas were uncomfortable and could use cushions, and the cupboards, drawers, and coffee table were scratched and worn. The toilet button was loose, and the bathroom mirror was battered. Room 210 needs a complete refresh. Music from nearby venues on Friday and Saturday can carry on until 2am. That isn’t the hotel’s fault, but if you’re hoping to sleep well, a city-view room might be a better choice.

Graham R.

February 2026

10/10

For a longer trip like ours, the in-room setup was handy: microwave, hob, kettle, fridge, washing liquid, plus a washing machine and tumble dryer. The decor and room were fine, though a refurb probably isn’t far off. The sofa seat needed replacing, but that was the main issue. We planned to stay just one night. Our harbour-facing room was quiet, and the hotel is well placed for harbour-side restaurants and a walk to the Sky Tower. There isn’t a formal restaurant, but Giraffe in the lobby handles breakfast and room orders by QR code. We didn’t try it. I think of this as a suites property, rather than a full-service hotel. Reception staff were very helpful. Traffic around there is busy, but there’s a spot to unload in front of the lobby on a side street, so rooms on that opposite side might be fairly quiet too. We dropped our hire car at the nearby Avis after checking in, so I can’t comment on hotel parking.

Andrew M.

December 2025

2/10

For a quiet weekend in Auckland, I wouldn’t recommend The Sebel. Bars underneath the hotel are licensed until 2am, and from the harbour-facing rooms the loud, bass-heavy music carries on until around 3am. Our “city view” looked out over a parking area, which felt disappointing for the price. The location is great, the staff were friendly, and the beds were very comfortable. Even so, the property feels run down, like it used to be luxurious but has seen better days. It’s expensive for what you get.

Marlon H.

January 2026

10/10

Staff were excellent, and the hotel is in a lovely marina location. Our room was great, though the bathroom felt a bit dated and had some mould on the ceiling. Parking costs $40 a day, but there are only 15 spaces, so you need to book ahead.

Jordan B.

February 2026

8/10

The location was great and the staff were friendly and helpful. We had a nice, spacious room with a marina view, but quite a few things needed attention: the Nespresso machine didn’t work properly, the tumble dryer seemed to have a mind of its own, and the toilet didn’t want to flush. There were marks and stains on the furniture and carpet. The place is good, but it needs money spent on it.