ZEN Rooms Basic Aurora Pasay

I booked for an overnight stay with my family because this was the least expensive hotel I found near Terminal 3. Our room was average, and although there isn't a lift, a staff member helped us with all our luggage.

The room was basic, with a few toiletries, and our male hotel staff were nice. We were offered a roadside or back room, and picked the roadside one because it was supposed to be quieter. We were told it was on the first floor, but then had to go downstairs to reach it. There's no elevator, so luggage means carrying it on the stairs. A big cockroach was in the lobby doorway when we checked in. The curtains were advertised as blackout, but ours was a window painted over. It did block the light, at least. The hotel is about a 20-minute walk from Terminal 3. In the daytime, the heat might make that feel more like 40 minutes, though we walked at night. The Wi-Fi didn't work at all, so you'd need a SIM. That makes the place a poor fit if you're connecting through Manila for a day or need to work. For one night before a flight, it may be okay. They asked for a 1,000-peso deposit at check-in. We didn't have it, so they accepted a driving licence. The listing on Agoda and booking website promised free airport transfers and breakfast, but the staff said they offered neither. When we pointed out what was online, they said, “that’s the websites problem…” The transfer they charge for is 300 peso, while Grab was 80. For breakfast, they send you to the Chinese restaurant next door, where prices are extortionate. You can find airport accommodation for less or the same price in NAIA with better standards.

I came in at 11:30 pm after a long day travelling from the U.S., and check-in was quick. The bed was comfortable and I got to sleep in. It's clean and convenient for a night going to or coming from the airport, with rooms booked in 24-hour blocks. It's no Hilton, but it worked perfectly for that. 👍

We had an easy time getting transportation around the area, and although the hotel's neighborhood isn't the best, it caused us no problems. We stayed four days and really enjoyed it. The receptionists and other staff were warm, friendly, and outgoing, which made us feel welcome. There was plenty of delicious food. My one complaint is that the shower had no hot water, though I'm sure that could be fixed. I'd book here again without hesitation.