Help Yourself Hostels Carcavelos Coast

Sunrise Hostel is right in the heart of downtown, handy for exploring the main attractions. Public transport and restaurants are nearby, and you can walk to major sites. The common areas, dorms, and bathrooms are cleaned several times a day, and the hostel keeps a high standard of cleanliness. The manager and team work hard to make the place friendly and welcoming, and the staff are helpful, friendly, and multilingual. For its central location and amenities, it offers great value. I’m grateful for a memorable stay.

I've stayed in hostels around the region for more than six months. I really wanted to give this place five stars, and even applied to volunteer here, but wasn't accepted despite my experience in digital marketing and customer experience. I don't feel safe keeping my phone or wallet on my bed. Things seem to get stolen left and right. Last night my charging cable fell to the floor, and by the time I noticed, it was gone. Two pairs of my flip-flops have also disappeared. I'm really disappointed that the manager turned down my offer to help. I told them several times the place seemed understaffed and I'd be happy to pitch in. Whether it was because of language skills or something else, I guess I'll never know.

For 100€ a night, I expected better. The pots and pans were greasy, with food stuck to them, and the coffee machine smelled awful and had mold in it. There was no way to boil water. When I raised the issue, staff said, “The other guests did it,” and seemed not to care. Easily the most disgusting hostel in Portugal. Don’t come here.

I spent three weeks at HYH and came away grateful for the people there. I was going through a rough time and dealing with a difficult situation, and the manager and staff handled it professionally and supported me. They’re friendly, and they make sure guests feel safe. It’s a busy, well-used hostel, and the price is the best deal in town. You get what you pay for, so look elsewhere if you want luxury and are willing to pay luxury prices. For travelers on a budget, it does the job. Thanks, Carol and everyone. Hope I get to see you again.