Mystay Porto Batalha
About this property
It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Mystay Porto Batalha" is located in Porto. This hotel is located in the very center of the city. Before going to bed, you can walk around the main landmarks of the city. You can take a walk and explore the neighbourhood area of the hotel — Praça da Batalha, Church of Saint Ildefonso and Majestic Café.
Popular facilities
Good to know
- Check-in
- From 16:00
- Check-out
- Until 10:00
- Airport shuttle
- Free
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- Spanish, English, French +1
- Smoking
- Smoke-free
Rooms
Reference price
1 / 6 Studio with balcony and with city view
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
- shower
Studio with balcony and with city view: Room Amenities
- soundproofing
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
1 / 5 Standard Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- private-bathroom
- shower
- soundproofing
- toiletries
- towels
Standard Double room with balcony: Room Amenities
- tv
- wardrobe
- water
- wi-fi
1 / 6 Studio
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
- shower
- soundproofing
Studio: Room Amenities
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- private-bathroom
- shower
- soundproofing
- toiletries
- towels
- tv
Standard Double room: Room Amenities
- wardrobe
- water
- wi-fi
Guest reviews
Recent reviews shared by hotel guests
It’s in a good location with easy access, and the lobby was clean. There’s a small elevator and a shared kitchen, too. But the rooms are small and cleanliness there was maybe 80%, while the lobby looked good. It’s loud enough to hear the neighbors in the next room, and staff don’t really answer messages. They only clean rooms when asked. The blankets are really uncomfortable, and the breakfast is the same every morning, left in a bag by your door.
When we arrived at check-in time, the room was filthy: food scraps, rubbish on the floor, an unmade bed, and a terrible smell from the bathroom. It clearly hadn’t been cleaned. There was no one at reception, the phone number we were given didn’t exist, and nobody replied in chat. After 45 minutes of waiting, we were told it could be cleaned in 10 minutes, which we found unacceptable. We left and booked another hotel. It was a completely unacceptable experience, and I don’t recommend this place. They refuse to give us a refund.
The central location was wonderful for seeing Porto, close to São Bento and fairly close to Trinidade. I have no complaints about the location or the price for that area. But the room and the lack of support were problems. My wife and I tried WhatsApp, the support phone, and email throughout our four days there and never got a response. I also waited ten minutes at the AI kiosk without hearing back. The room didn’t match the size shown in the picture I selected online. The headboard was in poor shape, some walls were dirty or seemed water damaged, and the pillows had no support and kept shifting. I probably wouldn’t stay there again soon.
The photos are misleading, so check the pictures for the specific room you book. Mine had no window, just a hatch that was hard to open, and I couldn’t switch on the air conditioning. There was an unpleasant smell throughout the building, cobwebs on the walls, and dirt around the windows. The place was absolutely substandard. No one was available when I contacted support about the problems. The next day, the accommodation asked me for a 10-point rating. I’m honestly speechless.
Check-in and check-out were very easy, and the room was clean and spacious. Service was great, especially because they were so responsive on WhatsApp. When my boyfriend asked to borrow an iron, they offered one straight away for the next day. I’d suggest that management put a bigger rubbish bin in the room and bathroom. It was a great room in a central location, with good service.
Amenities
Everything available at this property
General Services
30 available- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Express Check In/Check Out
- Terrace
- Fire Extinguisher
- Room service
- Luggage storage
- Concierge services
- Airport transportation
- Transfer services
- Tour assistance
- Hiking
- Fishing
- Windsurfing
- Diving
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Concierge
- Luggage room
- Non Smoking Establishment
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Parking
- Parking nearby
Meals
3 available- Bar
- Breakfast
- Bottled water
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Sports
1 available- Tennis court
Pets
1 available- Pets Not Allowed
Room Amenities
6 available- Cable TV
- Hairdryer
- Shower
- Wardrobe/Closet
- Toiletries
- TV lounge
Languages
4 available- Spanish
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
54 m 1 min walk
89 m 1 min walk
413 m 5 min walk
35 m 1 min walk
Attractions
20- Porto Cathedral413 m 5 min walk
- Chapel of Souls505 m 6 min walk
- Clérigos Church508 m 6 min walk
- Torre dos Clérigos562 m 7 min walk
- Livraria Lello593 m 7 min walk
Restaurants
20- Churrasqueira A Brasa35 m 1 min walk
- Tasca Casa Louro45 m 1 min walk
- Soul & Sip Douro47 m 1 min walk
- Royal Nobab Grill and Halal Restaurant47 m 1 min walk
- Restaurante Porto Antigo60 m 1 min walk
Transit
20- Aeroporto Francisco Sá CarneiroAirport12.5 km
- BatalhaTram54 m 1 min walk
- BatalhaBus89 m 1 min walk
- Linha 1 Sector BTrain98 m 1 min walk
- Linha 2 Sector BTrain103 m 1 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Parking
Parking - Extra charge may apply
Hotel information
- Total rooms
- 21
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- C, F

