Golden Tulip Ana Dome

The rooms are comfortable and clean, but I found the rest of the experience low quality. I bring groups here, and although they knew about our booking and arrival, the room keys still weren’t ready. Reception staff also seemed unaware of many things guests ask about. The sauna takes over an hour to heat up. Getting to the hotel is difficult on foot, with no nearby place to cross the road, and the entrance route isn’t marked. I hadn’t tried the restaurant, so this isn’t about its food. After the hotel replied, I still received the wrong breakfast box, wrapped in a laundry bag. That says a lot about how they handle customers and feedback. Very professional. Worthy of five stars, indeed. I don’t think this deserves a four-star rating, and the service has a long way to go.

Patricia, Devia, Sonja, Virginia, and the whole team were pros. They made my stay feel warm and welcoming, and were accommodating throughout. The space was beautiful and comfortable, and the service and staff were great. I appreciated it all and would gladly return. Truly a 10-star experience, thank you so much.

The rooms were large, very clean, and really nice. Best breakfast I’ve had at a local hotel.

I’ve stayed here two or three times for business trips in Cluj and have had a nice experience. On my most recent visit, I booked five nights. The restaurant food is good, and breakfast has plenty of options and is very good. They clean the rooms daily, which is appreciated. The rooms are spacious and nice, though the building isn’t soundproof, so it can get a little noisy. Morning traffic can also make the location a bit tricky.