Excelsior

Name: Excelsior
Address: Aleea Mercur 13, Eforie Sud, Eforie, Eforie, Constanța County, RO
Rating: 6.4

Aleea Mercur 13, Eforie Sud, EforieView on Map

About this property

You’ll be sleeping tight! Hotel "Excelsior" is located in Eforie. This hotel is located 1 km from the city center. Location

Good to know

Check-in: From 14:00
Check-out: Until 12:00

Guest reviews

Recent reviews shared by hotel guests

Guest Rating

6.4/10

Pleasant

271 reviews

Featured review

Radu P.

June 2024

8/10

We got a good deal: the hotel was really nice, the staff welcoming and polite, the Wi-Fi worked well, and our newly renovated room had AC. The price was very good, and the beach was literally 80 meters away. The reservation communication was the tricky part. I booked through booking.com and got a private message afterward asking for a down payment or they’d cancel the room. I couldn’t send it right then, so I replied, but got no answer. Calls went unanswered too. I sent some money through my bank just to make sure I’d still have the room, and didn’t get confirmation. On the day of the booking, they called twice to confirm. It can be hard to communicate with them, but once we arrived, everyone was really nice.

Mirel S.

September 2020

10/10

OK.

Sebi I.

July 2019

2/10

Really disrespectful.

Deea P.

June 2026

2/10

A horror story.

Madalina P.

June 2024

2/10

We booked three nights, and I was glad we hadn’t planned to stay longer. I know some rooms have been renovated, but the ones still waiting for renovation shouldn’t be used. The smell hit as soon as we walked in and made it hard to breathe. Cleanliness was poor too. Smoking is banned in the rooms, yet there was ash on the floor and a cigarette in the toilet. Flushing was the only way to deal with it. I doubt the windows in our room had been cleaned this year. The toilet also leaked a lot of water from the back whenever it was flushed, and the bathroom had no ventilation. The windows were extremely old and had no mosquito screens, though that was the least of our problems. 😂 To get through the stay, we spent as much of the day as possible at the beach, under an umbrella between 12-16, so we wouldn’t have to be in that awful room. There were a couple of positives: it’s very close to the beach, has a sea view, and there was hot water all the time without a long wait. Still, that horrible room smell shouldn’t be something anyone has to put up with. Ask before arriving whether you’ve been given a renovated room.