Ubumwe Hotel Gisenyi
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 11:30
- Check-out
- Until 10:00
- Parking
- Free
- Pets
- Not allowed
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 3 Deluxe Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- desk
- kitchen
- private-bathroom
- slippers
- toiletries
- towels
- tv
- washing-machine
- wi-fi
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1 / 4 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
- tv
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1 / 3 Deluxe room
- Private bathroom
- air-conditioning
- balcony
- desk
- kitchen
- private-bathroom
- slippers
- toiletries
- towels
- tv
- washing-machine
- wi-fi
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1 / 4 Standard Single room
- 1 guest
- Private bathroom
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Farida M.
The location is handy, about a five-minute walk from Lake Kivu and a couple of minutes from the border with Congo. It's a cozy place with affordable prices and very good WiFi. The staff are amazing and supportive, and suggest different things to make your stay enjoyable. The service is very nice too.

manko 0.
The terrace and garden are nice, and the hotel is close to the border if you're traveling to or from DRC. But they tried to move me to another room, and I only got the one I'd booked after I pushed back. They insisted I pay on arrival so they could restock, and there was no hot water. My first experience was so awful that I didn't even want the free breakfast. I won't be back.
Sophie L.
The staff were very friendly and helpful. Inside, though, the hotel feels old and could use an update, and the bathroom facilities weren't great either. It may once have been a nice place for a longer holiday, but now I'd only recommend it for a quick overnight stay before crossing the border.
Wanjiku K.
The customer service and facilities were terrible, and the price is definitely too high for the services and space they claim to offer. One day there was no hot water for a shower, and good luck getting the WiFi to work. Breakfast was plain white bread, coffee, and fruit 😵😵😵. The coffee was good, though.
MACALI B.
I stayed for one night and found the staff amazing. The hotel is accessible to people from all social classes, with a nice view and pleasant surroundings, including the garden and trees around the hospital. The food and breakfast were delicious.
Amenities
Everything available at this property
General Services
7 available- 24 Hour Reception
- Smoke Free Property
- Garden
- Adults Only
- No elevators
- Laundry
- Luggage storage
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Free parking
Meals
1 available- Snack bar
Business Services
1 available- Conference Hall
Pool and beach
1 available- Next to the beach
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
1.2 km 14 min walk
3.6 km
1.6 km 20 min walk
499 m 6 min walk
Attractions
20- Go Lake Kivu Adventure & Safaris1.6 km 20 min walk
- GoFun Lake kivu Boat tour1.6 km 20 min walk
- Mansuet congo nile trail guide2.0 km 25 min walk
- Rubavu Artificial Forest.2.2 km 28 min walk
- PARC D'ATTRACTIONS RUSINA2.8 km 35 min walk
Restaurants
20- Top Five Group ltd499 m 6 min walk
- Motel La Corniche503 m 6 min walk
- TASTY FOOD Restaurant654 m 8 min walk
- Kiyana Grill715 m 9 min walk
- Le Volcan Restaurant and Bar801 m 10 min walk
Transit
14- Aéroport International de GomaAirport3.6 km
- Big Busstation (to different destinations: Karongi, Kigali, ...)Bus1.2 km 14 min walk
- Gare routière de gomaBus2.1 km 26 min walk
- Ferry PortFerry5.6 km
- Kihisi Park busBus5.7 km

Stay rules
Important conditions for your stay