Sami A.
The hotel has a good location and plenty of space, and the room itself was very good. Still, service needs work. We checked in at 2am, but staff started calling repeatedly at 3pm, so we didn't even get 12 hours of peace. Ibrahim handled check-in, and the reception experience was average. They only provided two small complimentary bottles of water, then charged 2 AED when we asked for two more. That felt disrespectful. I hope management pays more attention to customer care. Content creators with 70k followers from Dubai 🇦🇪
