Novotel Madinah
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- SAR 100 per guest/night
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- pillows
- private-bathroom
- safe
- shower
- slippers
- tea-or-coffee
- toiletries
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Superior Double room with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- pillows
- private-bathroom
- safe
- shower
- slippers
- tea-or-coffee
- toiletries
Add your dates to see current rates.
Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- pillows
- private-bathroom
- safe
- shower
- slippers
- tea-or-coffee
- toiletries
Add your dates to see current rates.
Deluxe Double room with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- pillows
- private-bathroom
- safe
- shower
- slippers
- tea-or-coffee
- toiletries
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Zubair K.
The room service lunch wasn't very good, and I hope they improve the food or bring in a better chef so it matches the standard of the other departments. The online menu is hard to read on a phone, too. A mobile-friendly version would make ordering easier. It would also help guests if the hotel offered a golf cart ride to and from the Masjid, even for a fee. The service, on the other hand, really stood out. The concierge gave me a pleasant welcome, and reception and housekeeping were polite, respectful, and professional the whole time. The front desk team were especially warm and helpful. I've rarely received service that welcoming, and it made my stay at Novotel memorable.
Youssef A.
We were accommodated before the official check-in time, and getting checked in was smooth and quick. The room was spotless, modern, luxurious, and beautifully kept, with nothing to complain about. Every staff member we met was friendly, professional, and ready to help. We could order delicious drinks on the ground floor, and Shaquille deserves a special thanks for making us feel so welcome. A perfect stay, 10/10. I'd gladly return and recommend this hotel.
Nasser A.
The team made me feel valued throughout my stay. Everyone was welcoming, friendly, professional, and ready to help with a smile. The hotel itself was clean, comfortable, and well organized from arrival through check-out. Thanks to the whole team for a memorable visit. I'd recommend Novotel Madinah and would happily stay again.
Maya K.
The pastries were fresh, delicious, and nicely presented, and Mr. Amar made a wonderful hot milk tea. His kindness and service made that comforting drink especially memorable. The hotel was beautiful, clean, and comfortable, and being so close to the Nabawi mosque made it easy to get to worship. Staff were friendly, professional, and attentive throughout. I'd gladly stay here again.
Hussain Q.
Breakfast was a highlight, with a generous spread of fresh choices each morning: Arabic dishes, continental food, pastries, fruit, eggs, and other hot items. Everything was prepared well, and the restaurant staff kept it stocked and nicely presented while being attentive and welcoming. There wasn't a dinner buffet during my visit, but the staff kindly let me choose an item from the menu instead. Dinner was fresh, flavorful, and beautifully served, and the team made sure I was looked after. That flexibility felt personal and was much appreciated. My room was spacious, spotless, and comfortable, a relaxing place to return to after long days. The location near Masjid Nabawi was peaceful and convenient. Staff hospitality, professionalism, and attention to detail stood out from start to finish. Thanks to the management and whole team. I'd highly recommend Novotel Madinah and look forward to coming back.
Amenities
Everything available at this property
General Services
40 available- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Security guard
- Newspapers
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- Reception desk
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Luggage storage
- Total number of rooms
- Number of floors (main building)
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Nearest Bus / Metro Stop
- Airport
- Key Collection
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Lift access
- Concierge
- Luggage room
- Photocopier
- Audio Visual Equipment Rental
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
6 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Bottled water
- Breakfast buffet
Business Services
3 available- Business center
- Fax and copy machine
- Business centre
Pets
1 available- Pets Not Allowed
Room Amenities
2 available- Slippers
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
385 m 5 min walk
13.9 km
567 m 7 min walk
84 m 1 min walk
Attractions
20- Alsalam Museum567 m 7 min walk
- Cave of Bani Haram572 m 7 min walk
- Masjid Abu Bakr As-Siddiq627 m 8 min walk
- Mosque of Al-Ghamama697 m 9 min walk
- The International Fair and Museum of the Prophet's Biography and Islamic Civilization849 m 11 min walk
Restaurants
20- مطعم السلطان التركي84 m 1 min walk
- Karam Golden Madinah89 m 1 min walk
- Huda turk restaurant118 m 1 min walk
- Halfmooncafe269 m 3 min walk
- Al Salam Restaurant290 m 4 min walk
Transit
20- مطار الأمير محمد بن عبد العزيز الدولي بالمدينة المنورةAirport13.9 km
- Al Aliyah Bus StationBus385 m 5 min walk
- Al Aliyah Bus StationBus503 m 6 min walk
- City Siightseeing - Bus Station 4 - Alsalam GateBus559 m 7 min walk
- حافلات المدينةBus565 m 7 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply