Nadira F.
We felt unwelcome during our two days there. The staff were rude and unhelpful, and seemed nicer to the light-skinned guests. Maybe our skin tone was the issue. It wasn't worth the money. Agoda listed 24-hour booking, but when we arrived at 4 AM, they wouldn't let us into the room we'd booked until 3 PM. We offered to pay extra, but they said they were full, so we had to find another hotel until 3. During the day they gave us a room with a connecting door, and we could hear the man next door coughing. They changed it after we complained, but the replacement room had a foul smell coming from outside around midnight. We got just one towel for hands, body, and hair, very few toiletries, only shampoo, and no sugar, which I had to buy next door.
